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ICICI Bank / credit card incorrect information and extortion

Review updated:

I've been asking ICICI to inform me about the total outstanding balance on my credit card and since 3-4 months they keep telling me a certain amount as the "total outstanding on the card" and everytime i pay and try to cancel the card they say there is some more outstanding so card can't be cancelled. Even after making payment of the exact amount as informed on the statment which should've nullfied all outstanding they are not cancelling the card and providing incorrect information. Total extortion.

Ps
Sep 19, 2016
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Comments

  • Ic
      Sep 20, 2016

    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3hyyt) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team

    0 Votes

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