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ICICI Bank / run credit history with out customer notice

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I am very surprised with the way ICICI bank works. A year back I was approved for a Home loan (after a lot of miscommunication) and the first amount was disbursed to the Builder about 6 months back. When the second disbursement amount came, the Bank said they need my latest Paystubs and Bank Statement as there is a lapse of 6 month period. I sent all my salary statements and very much to my surprise they ran my Credit History and found that I have a home loan here that was not on their account, as I bought the house only 3 months back here in US. I asked them a simple question why and How did they run my credit history with out my consent - and I asked the Bank Manager an explanation for this act and inspite of 5-6 emails I received no response from Sales Agent or the Bank Manager, and my Loan is on Hold now - the service sucks, the privacy laws are totally taken for granted. I am still waiting for a reply from the Branch.


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A  27th of Apr, 2011 by 
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ICICI Bank Logo ICICI Bank
Customer Care Service
Near Chakli Circle, Old Padra Road, Vadodara , Gujarat
India - 390007
+1 866 424 2448
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