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Iberia Airlines / Lost baggage

1 Madrid, Spain

Iberia lost my luggage on a flight leaving Madrid on January 8, 2016. After almost a month, they still cannot locate the bag which stayed behind in Madrid. They have extremely poor customer service and will not send me information on how to make a claim for the lost luggage. They will not answer any emails and have provided me fake email addresses to send them information.

Re
Jan 29, 2016

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