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Hyundai, Dickson, City PA / customer service

1 Dickson City , A, United States

I have to write here because I have never dealt with such unprofessional people in my entire life. In today's world with competition so steep it is hard to believe business people like this still exist!
Salespeople are pushy and only care about making a sale. The one I dealt with had zero knowledge about the product he was selling and could not explain the difference between the many levels of each model.
The Finance Manager provided the financial information on a post-it note, it consisted of the amount of monthly payment and the downpayment amount, when I asked for other information like the terms he became insulted.
When I pushed for answers why a $23, 000 car would cost me $32, 000 he became irate and told me it was simple math and If I did not understand it I was either stupid or drunk.

Needless to say, I am educated to know to never go back there and do business, I would like to save anyone the grief and humiliation I had to endure!

Nov 19, 2018

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