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Hotels.com / expired hotel nights

1 United States Review updated:
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Hello,
I am writing about my reward hotel nights. Apparently the hotel nights expired 1 month ago, and not the company cannot do anything to re-activate or give me back my EARNED hotel nights. I will be filling a complaint with the BBB requesting compensation for my costs. The representatives were able to provide me a $100 voucher to compensate me for 14 nights worth of hotel stays. This is absurd. Please reach out confirming that my earned nights have been re-instated. best,
KD

Ka
Dec 29, 2017
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Comments

  • Sh
      30th of Dec, 2017
    0 Votes

    Hi Kam.

    Was the time limit to use said nights disclosed? There's nothing wrong with contacting the Better Business Bureau, but one should remember that it has no legal standing. The question is whether they had the ability to limit the time to use this offer.

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