Homemark

I ordered silk'nflash on the 25/11/2016.My order no is #46572.Pay ed for it on the same day, and after numerous of calls to the
customer sevices and promises that i will receive it the following monday up to today i have not receive my parcel.

Please help, as it intended as a christmas gift for my wife.

Leon fensham

cell:[protected]

I requested sale person to cancel my order and she carried on with the transaction that I did not give her a right to

Good day,

I was called by homemark agent, selling some phones to me, I then told her that my phone needs an upgrade, she promised me that she will upgrade it, but instead she gave me 2 contracts, then later when I call Home mark contact centre, they keep hanging a call in my ear, what should I do?

Regards,
Evah

I called and they said l must email them l did as told but no response since last week so I don't know what to do contact [protected]

Good day, i bought the memory foam slippers from a pop up shop at east rand mall two months ago and already i feel like i am walking on the soles and the threads at the end of the slippers is coming off. I am really disapointed as i thought i would not have to purchase another pair of slippers this year.

Kindly advise of way forward.

Homemark commits blatant fraud. They phone people up claiming that they won a prize and that they will send it off to you. They do this with customers who bought from them previously. The next thing thousands of rands are deducted from your credit card, in my mothers case R2999.00 The so called consultant who called spoke English so badly that she could hardly understand what he said. At no point was any amount discussed and at no point was any authorization given for any amounts to be processed on her card. They just use your old credit card details and simply process any amount they want against it and claim you agreed to it. They also refuse to cancel orders even though we phoned them and cancelled less than 2 hours later after we became aware of what they did.

Only after getting the SAPS (South African Police Service) involved did they finally agree to pay the money back a month later.

Homemark operates way outside of the Consumer Protection Act and they need to be shut down permanently. They have been defrauding people for years and need to be boycotted. They were brought in front of the Department of Trade and Industry in August of 2007 already for doing the exact same thing as described above, and more than 5 years later they are still doing the exact same thing. Unscrupulous companies like Homemark is a prime example of why the Consumer Protection Act was needed.