Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Hitachi / TV 500 Series

Pensacola, FL, United States Review updated:
Hitachi 500 Series, 50-inch, rear projection Tv, not 4 years old has needed two lamp replacements, and now needs a light machine replacement. This was not a smart purchase for us, as the product is not reliable.


Sort by: UpDate | Rating
  12th of Dec, 2009
Agree Disagree 0 Votes
Hitachi said to replace the bulb on our 42V710 4-year old tv when our colors looked washed out green/yellow. Made the problem worse; more obvious. TV Repair person verified the problem was the light engine when we told him the Red, Green, Blue color only settings showed good red color, good green color, but the blue only option showed nothing but dark swirls and blotches all over the screen. Hitachi said our set was too old to support and said to contact their "appeals committee" if we didn't like it.
Check out this corporate statement from Hitachi website, "The value we intend to foster and build upon is that of a company trusted by customers and society, a company fully responsible for its actions." Thanks for those beautiful words that mean nothing to me as a customer and member of society who has been ripped off by Hit-ow-chi.
My husband's planning to take our yellowvision out back for target practice!!!

Post your comment

Hitachi Logo Hitachi
Customer Care Service
Overall Satisfaction Rating

61 Reviews
1-18-13, Soto-Kanda, Chiyoda-ku
Japan - 101-8608
+81 336 202 671
+1 914 332 5555
View Full Information

Reply to