Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Hewlett - Packard / Hp Pavillion A6000n Pc Desktop / no recovery discs!

100% 3
The a6000n is the second hp computer I've owned. Both of which came with no recovery discs. As advised in the hp computer manual, I created the discs myself (using 2 dvd discs). When my system crashed I was glad to have them, or so I thought. The first disc booted up fine. But the second one could not be read. Both discs were brand new with no scratches. So I'm sending this out as a warning to anyone thinking about purchasing an HP computer. If your brand new system crashes you might be screwed, despite your best efforts. And to HP, if any of you are listening, spend the extra dollar or two and include recovery discs with your computers. Hell, add the cost to the final selling price. I would've spent another two bucks to prevent me from tearing my hair out trying to restore my system!


Sort by: UpDate | Rating
A  23rd of Dec, 2008 by 
Agree Disagree 0 Votes
HP sent me an email to upgrade my bios 6hrs. later my computer is froze and after shutting down is dead but oh they didn't cause it to crash even though it was working fine before this UPGRADE was tried now they want 332 dollars to fix it NO MORE HP PRODUCTS for me or COMPAQ I will buy IBM or clones even recovery disks wouldn't save this one

Post your Comment

Hewlett-Packard / HP Development Company Logo Hewlett-Packard / HP Development Company
Customer Service
1501 Page Mill Rd. MS 1247
Palo Alto
United States - 94301-1112
+1 800 473 4732
View Full Information

Reply to