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Guardsman.com / Poor service

1 United States Review updated:
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Consumers have complained that Guardsman, Inc.

marketed, sold, distributed and issued warranties that contain open-ended, illusory terms that effectively nullify the existence of any coverage at all, and even if coverage did exist, the terms effectively allow Guardsman to exclude coverage for warranty claims for any reason at all.

Guardsman routinely excludes coverage for warranty claims for reasons that are not specifically outlined in the terms of their furniture warranties. Guardsman unilaterally creates standard-form reasons to deny warranty claims. These standard-form reasons to deny warranty claims, include, but are not limited to, that the furniture damages to be repaired (or replaced, if repair is not feasible) “cannot be attributed to any single occurrence or accident, ” “were the result of normal wear from customer usage, ” and that “were not reported when they occurred, but when they were discovered” by the consumer.

As a result, Guardsman has engaged in deceptive, unfair and fraudulent practices causing damage to consumers throughout the United States who have purchased the “Furniture Protection Warranties”, submitted claims, and subsequently had them denied.

TAKE ACTION! Lets do a class action suit... Any LAWYERS INTERESTED?

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Comments

  • Dh
      27th of Jun, 2014
    0 Votes

    I Agree.


    If there are minor stains they will clean them but anything else they will not. Typical excuse it is soiling---not covered.


    Any mechanical repairs. You are covered but you reported it 1 day too late or it is wear and tear.


    Not worth getting their warranty.

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