Great Clips
reviews and complaints

You are not required to make an appointment for a haircut. Not only that the Great Clips that I work at only accept appointmnents over the internet and in store for hairstyles because we are a busy fast paced salon.

as long as i have a face you have a place to sit

thank you jen i agree...and millana you are right ...it's all a big lie...walk right in sit right down...MUUUAHHHAHAHAHAAAHAAAAAA

great clips does take appointments for styles. If your daughter wanted a hairstyle yeah she needs to make an appointment, if she just wanted a haircut then it's walk ins only

Great Clips does not take appointments so this complaint makes no valid sense.

Barber name is Norma .

1) she did not show my past hair cut notes .

2) I said to cut back and sides as #2 and top is #1.5 and front is #2 inches . Instead she cut back and sides as #1 and top is #2 .

3) she was so rudely speaking as if I told her to cut my hair at free of cost  .

Hi. I have been coming to great clips for years. Both employees today were quite rude. Not friendly at all, talking to adults like kids. it was horrible. i wont be back. It was on Monday morning January 22nd 2024. I worked in customer service. They can do better than this. Wisconsin Dells, WI, thank you very much, take care.

Went in for a simple cut and left with no hair, told the stylist "DO NOT CUT THE TOP OR THE BANGS"! which she did. Now the top is so short I cannot even use a curling iron. Paid $19.00 + $5.00 tip.

Stylist did not even listen to what I wanted. Won't be going back in less it is to get my money back.

The lady didn’t even wet my hair for haircut n cut it according to her choice. One side was big the other side was short and when I said it she blindly said no it’s correct. She said I was not born with good hair. Very very bad service. And who should the tip be minimum of 5 I can’t afford it that’s y I choose coupon.

Long wait times, wrong hours, 5 walkins turned away in the 1.5 hours that I waited then badmouthing disgruntled customers- poor time management. I had come the day before as a walkin and it was also a long wait. Coming here is a chore. I would rather drive to Pflugerville. Floor was a mess of hair, waiting area in front hot during the long wait.

I do not have the date are time of the visit. My name and email address are phne number should be enough.

Jan 14,2023, Sat down on the chair, told her what I wanted, she wet my hair down, what I didn’t like was she held the bottle back so far that it felt like a shower, I told her I had a shower this morning, from then on she developed an attitude, not a good experience.

I askd for a styling when stylist asked me for instructions. Upon paying she charged for haircut plus styling. This is not a valid honest policy but a misunderstanding of pricing by operators who do not understand price policies. I was charged 42 dollars for a haircut with dryer?

regular customer since store opened.waited my 15 minutes,girl took my name off the board ,was going to go sit down and a kids mom walks in says the kids name.now i'm back in line.your call/check in policy is b.s. for those of us that don't play on our phones all day.I will never walk into that store again

I paid $70.00 for a Great Clips special and they handed me a receipt. I left the shop with the receipt in my pocket thinking that was all I needed. When I went back and showed them the receipt, they said it was useless. So, basically, I got "Clipped" at Great Clips. I left a number with the manager and so far no call and no coupons,