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GoodLife Fitness / workers/location

1 Airdrie, Alberta, Canada Review updated:

I went into my local gym and requested an invoice of my memebership for my health and wellness account. After waiting for half an hour they finally come up to me and tell me they can't give me my invoice and I can only go online and get my receipts. I know this isn't true because my friend just got his invoice printed at the same place the day before, so why was I treated differently?! I am completely outraged because today was my last day to hand in my invoice for work and I contacted GoodLife eailer and they said come in to any location and ask for invoice and it will be no problem. I don't have anymore time today to sit around and wait for something that should take 2 minutes to do, because I have to go to work. So now because of your companies incompetence I am out 300 dollars for my health and wellness.

Jul 31, 2017
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  • Ca
      17th of Aug, 2017
    0 Votes

    i am having a similar issue. I have been trying since end of june to get a record of my used personal training sessions for 2017 up to that point. it's now mid August and I keep getting the run around. Will be calling head office today, and if I need to, the Better Business Bureau.

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