Global Tel Link / cell phone prepaid calls
i use my cell phone for my boyfriend to call my phone through global tel link... yes they did advice me that if a call is dropped they will not refund the call, but what about when their system says i attempted a 3 way call so they disonnect my call after 5 minutes?? when i first called to make the complaint about the disconnected call the lady told me that they would more then likely refund it because they have been having this issue with alot of customers being disconnected for this reason. so its been over a week and it happened again i got disconnected cause they said i was trying to issue a three way call so i call global tel link and they tell me they will not refund my calls because its on a cell phone and thats considered a dropped call, no where in their policy does it state that if THEY disconnect your phone call because they SAY you are attempting a 3 way call that it is considered a droppped called simply becasue you are on a cell phone, what would they said if i had that happen on my house phone ?? i have went through their policy online and remember the phone call where she stated their policy and no where does it state that they cant refund me for their companys mistakes and i am very dissapointed to have to give them money for my boyfriend to call me.
More Global Tel Link Complaints & Reviews
- Global Tel Link - I work at Global Tel Link 
- Global Tel Link Prepaid Services - Customer Service 
- Global Tel*link - Inmate phone calls not put through 
- Global Tel Link - Fraud and scam 
- Global Tellink - Terrible service! 
- Global Tel Link Corporation - they won't refund my money 
- Global Tel Link - trust account service
- Global Tel Link - inmate call 
- Global Tel Link - phone company: calls from correctional facility
- Global Tel Link - stolen payment, unethical, uneducated "reps"