SUBMIT A COMPLAINT

Global Hello / cheating

United States Review updated:

Dear friends,
Please be careful to work/deal with hello global or global hello.
I am customer of gh from australia, when g-hello sales call to the customer they talk always like we give 2 cents/min, we are giving very cheap rates to call india using our service, one final day I came to know that when I was signup a new account with global hello they are dealing with usd not aus, they are cheating people while talking to me sale person comparing other service like reliance and global tele-links that "sir, they are charing 7.8 cent and 5.8 cents per min but we are giving you 2 cents per min sir," he knows that they are all dealing with australian dollars not us dollars, my worry is at least while comparing he could told us usd and aud, shame amazing people!!!
Really bad,
Friends, be care full with their service, and call quality also is not good!!!
Regards
Harry

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Comments

  • Pr
      7th of Feb, 2010

    Hi Mr Harry,

    I am Prince kumar, AM-Sales of Global Hello. I read your complaint and i really appologise for the miscommunication between you & our sales represtative. I would like to see the matter, please give me your full name & number so i can check out each & everything & we will make sure that these things will not happend in future.

    Thanks & Regards
    Prince kumar

    +2 Votes
  • So
      11th of May, 2018

    @princekumar Gh called me more than 5 times and saying you have $200 balance please provide your card details like card no. cvv and expiry. can do any thing on this. from gh calling me 068885026, 077880135 n 032880092.
    Thanks

    0 Votes
  • An
      17th of Feb, 2010

    this is very bad that GH is cheating like this
    thanks harry i will be care full

    +1 Votes
  • Gl
      23rd of Feb, 2010

    i dnt agree with this. my acount is also with Helloglobal but they always try to assist in every matter. If you have any issues then try to talk to them, you will get the resolution. Dipender Singh

    +2 Votes
  • Jo
      8th of Mar, 2010

    Hi guys better watch out before signing gobal hello, I happen to to catch the sales person because previously he had sign me up for intercall connect, had given me personnel detail and mobile no. He was call by the name sameer and now with global hello his name is Rocky. During intercall connect he gave his personnel mobile and now when he call me for global connect sign up he gave me the same mobile NO. His actual name is Bhim Rajput. I will raise this issue in consumer affair and also in Indian police.

    -1 Votes
  • Ki
      3rd of May, 2010

    I totally agree, I had been using global hello singapore. now I have a balance of $13 and all of a sudden iam not able to use the access numbers to make calls to india and the customer case 24x7 number not reachable. access numbers coming as invalid numbers. no response to complaint emails.

    0 Votes
  • Dw
      10th of May, 2010

    I am agree that global hello is fraud company. its cmd nikhil aggrawal is fraud man. they are doing fraud with customers.

    -1 Votes
  • Bi
      29th of May, 2010

    Beware of this company (Agent name : Neha). They cheated me by saying they provide cheap phone call services from Singapore, Now they cannot be reached any longer. They have removed the customer care contact number from their web site. They are not returning the US$ 70 that I have in their account. The agent (Neha) gave me a phone number to contact her... the number does not exist !!! Biswas (Singapore)

    -1 Votes
  • Ra
      30th of May, 2010

    see everyone im giving you wonderful advise do not trust any company before sign up global hello, globaltelelinks or other think what u need check it out background of company check it out complaints comparison with rate, way talking of marketing agent ask any question related their service if u happy then only take dont go for more than 50$ if they having secure get way payment then only sign up like PAY PAL if it is private gate way please do not give the m your card details ask your bank about company or their payment gate way then only go ahead bye.

    -1 Votes
  • Jo
      21st of Jul, 2010

    One of the guy is always calling me to take this plan... he is asking my debit/credit card details... wat should I do??? pls suggest me!

    -1 Votes
  • Bo
      31st of Aug, 2010

    I have had a similar experience with global hello infact they have cheated me of us$ 138/- as I had hardly made any calls with the service before I started having problems accessing their number. initially when I complained I was put thru to one mr vinit kumar who send me new access numbers. when these numbers were not working I send an email to vinit kumar, which was promptly returned. I had his mobile phone number and when contacted he told me that he no longer worked for the company and kept the phone, when I tried contacting the customer care service I kept getting recorded messages and this was supposd to be manned round the clock!!! there was another contact number which when tried was picked up by somebody who claimed it was a different company and that they were fed up of answering the phone from irate customers asking about global hello. all this transpired in may this year.
    Just when I thought that I was completely cheated by this company I get a call from the company asking me as to whether I would like to topup as my account balance was us$ 9/-. on enquiring as to how did this come about, I was told that my account was locked out by the singapore govt as I did not use it fro 6 months. she also send me new access numbers. on asking for an explaination and wanting a full detailed account of how my money was used - she told me that she would report to her higher authorities, but refused to give me a name. this happened today. when I tried to access the website I was informed by the webmaster that it was not advisable.
    Can mr prince kumar explain this?

    0 Votes
  • Ki
      7th of Sep, 2010

    These kind of people and companies bring bad name to india. they should really be banned and brought under the legal jurisdiction. their real client base lies in us, canada and uk they should be reported on each and every forum / platform available so that many other customers like us can be stopped from fallting into their trap.

    0 Votes
  • Au
      18th of Jan, 2011

    I live in Australia and paid them $50 US for an account, I couldnt connect to most of the numbers in India with call drops and bad line network. I have asked them for refund and its been more than a month no reply and refund. I have sent them few emails as well but looks like I am not going to get refund.
    Doesnt matter to me as I got credit card fraud insurance and I made a complaint there...

    0 Votes
  • Sa
      24th of Jan, 2011

    I feel sorry to say that even after 4 months of my repeatedly calling up their employee for fixing up my problem or returning back my money, Nothing has been done. I reckon, taking up their so called services was the biggest mistake of my life. My AUD 111 are stuck with these guys, and despite being polite and consistently bringing to their attention all the troubles, not a single effort has been taken to fix it up and I have completely lost my hopes in this company. My final decision before this was to ask for my money back. but after doing so for quite a long time now, I feel that its time for some legal action to be involved. Miss Meera was an absolute example of a completely ruined customer service and thanks for all my telephone bills that soared up in lieu of making international calls to get my money back. I am not going to beg for my money, so the consumer court of India will be asked to kick into some action and not only these AUD 111 but much more will be up the chart hopefully

    0 Votes
  • Sa
      27th of Apr, 2011

    global hello is not a call center. its is a [censored]ing den of call girls. i stay in us one day a girl called me out from this bludy global hello and try to seduced me out and said that if u will take our company service then i will provide u my personal number u can call me any time. i think nikhil is a Dealer of prostitutes.

    0 Votes
  • Fa
      20th of Aug, 2011

    Even though I had $90 in my account still they want me to recharge. he was begging me that if I won recharge then he'll lose $10 commission. I told him is this my concern..? but he really start begging and said that I do recharge now and he will refund this money after few days and he literally told me he will refund me $60 if I recharge $50 "i'll give you $10/$20 from someone else's account".
    Even global hello employees are cheating with their company...
    I told him not to call me again when I need to recharge i'll call u but still he call me 10/15 times in 1 day sometimes.
    And their is nothing like 1cent call they charge 6/7 cents per minute.

    0 Votes
  • Si
      1st of Dec, 2011

    I'm from singapore and m a victim of global hello too. a sales executive, manisha, kept repeatly calling me, sumtimes up to 10times in a day. after a few discussions we had, she agreed to a certain price/minute to a certain country. since I need to make regular calls there, I agree and signed up - s$330/- on 11th aug 2011. based on the pricing, I should get 1570mins of talk time. to my utter shock, when I first tried to call, I heard that I had 300 or 400mins only. after repeated calls, my minutes kept increasing bit by bit. today, I have received only 1550mins till date. and over the last 2 weeks, i've called 3 times and nobody has called back althought i've been promised that someone will call soonest. it's a total disgrace how companies can cheat innocent people out of their hard earned monies and the directors and employees then go home and sleep peacefully. wow!!! til today, i'm still trying to get my total mins with no luck. and sadly, it must be a company located in india, not necessarily indian owned. please assist if you know which gov't dept is resposible and also the contact details to the indian trade industy and the indian police. I seriously want to put a stop to these theives so that no one else will become victims, like us.

    0 Votes
  • Mi
      22nd of Mar, 2012

    Globalhello is a totally fraud company….
    They deduct money from your account even though you have not made calls. they will also not prove any details on why they have deducted money. most of the time their website is not working and hence you or company do not have any way to check why your money is deducted. staff is ridicules
    Worst service and biggest cheater company. never use its service. never! just kick them out.

    0 Votes
  • Ga
      15th of Jul, 2013

    Hi I am gagandeep singh from australia... global hello company is cheats to many people... here the guy prince one of them he giving me 1.3cent call rates but actually he cheats me he gave 4 cents per min when I talk to agent he didnt want to take me... careful with these guys

    +1 Votes
  • Ra
      31st of Aug, 2014

    They keep calling to force people to recharge. first they said no expiry date after that when we refuse to recharge they say if we don't recharge our account will not b upto date. so account might b closed. full of bull # story.

    Plz don't get trapped by them. at the first time say no to them

    0 Votes
  • Ra
      12th of Nov, 2014

    GlobalHello is a Totally Fraud Company. When they called me for a subscription they mentioned that you will get a lifetime validity. I made it clear with them that nobody will call me to top-up until i finish my minutes. The sales person said yes madam we will not call you even I spoken to her boss as well. So I was ok. now after 6 months I have 3000 minutes left and cant make any call to India as I need my PIN no. When I called their customer service office, r the guy said you have top-up now as your subscription has expired. I asked what is the meaning of your lifetime validity. He said you have to top-up now. I made it very clear with them the meaning of lifetime validity.
    Seriously guys do not trust these people..

    0 Votes
  • Ju
      30th of Nov, 2014

    All the complaints are real. I wish i cudhv been thru these complaints before signin up... Nyways m nt gonna recharge again they r the worst...

    0 Votes
  • Ra
      3rd of Jan, 2015

    Globalhello is not fraud n not cheating anyone, they work fine ans always assist d customer.people are doing just to give d bad name to this company, even competitors are also.

    0 Votes
  • Ab
      28th of Jan, 2015

    Customer service is like ###. They doesnt knw how to tlk with the customers and they just want to complete the targets doesnt matter how they complete it

    0 Votes
  • Na
      23rd of Mar, 2015

    I purchase $70 worth of credit over the phone by providing my credit card detail. they deduct $120 instead but I could not make a single call. I tried to contact them regarding this problem, they try to convince me that they are going to refund me in 90 days. I have been waiting for more than a year now but I still haven't got refunded. even after that, I am constantly getting calls from them asking me to use their service but when I mention about my experience I had with their service, they just hang up. this is just cheating. guys dont ever use this service. they using the name "global hello" just to get credit card detail and take off your money from your account. this is terrible!!!

    0 Votes
  • Ja
      15th of May, 2015

    bad and worse gh

    0 Votes
  • Sa
      4th of Aug, 2015

    Pls don't get into any if their offers. They are fraud, cheating people's. They promise something while sales and can't keep.
    Pls pls pls don't ever do any business with them It's real shame email for Indian people's.

    0 Votes
  • Je
      6th of Aug, 2015

    Hi my name is jess from Australia beware of this company(Globalhello) they cheated me they told me we will give you batter voice quality and cheap phone call but I couldn't talk with single person when I was calling all the time problems and when I call customer care number no one answer the phone.Pls don't trust them.

    0 Votes
  • Ha
      7th of Sep, 2015

    Hello everyone. I tried global hello with $30 which was in actual around $41 aud. I don't feel I got what I had been promised before buying $30 pack. So I would recommend others to try this. Thanks

    0 Votes
  • Ga
      17th of Nov, 2015

    I am GH customer but always have too many complications. Its procedure/information is so complicated that isn't easily understandable. Indian customer service is annoying. Thay are just worried about their profit and makes you sick by calling again and again. Whats more they don't tell u things clearly in first instance.

    0 Votes
  • Ra
      9th of Mar, 2016

    The company is full of fraud people.
    I gave my card details which they had asked me at the time of recharge. They saved my card details and deducted the money for no reasons even without asking me.
    So please please please guys, don't deal with them and give them any of your details.
    The company is full of crap.
    The reasons:
    1. You can't check how much money has been deducted for your call.
    2. There is no record of your call history.
    3. You can check the balance till the last week, not today's balance.
    4, They don't respond to your complaints or e-mails.
    5. They will tell you the amount in your currency and afterwards will deduct the amount in $US.

    0 Votes
  • Sn
      30th of Jul, 2016

    Globalhello r a huge fraud company, they always lied and cheated me in all way, they all r huge cheaters and liers, trust me, beliv me .contact me directly, i will tell u all in detail what they did to me .

    0 Votes
  • Jo
      2nd of May, 2017

    I'm dialing 800 43556 for more than 30 minutes or 120 attempts but i'ts not coming, my call is a bit important because of family emergency in my country so I decided to stop trying to dial this "hello" card access and use etisalat regular calls. so instead of saving money for this "hello" card I lost something.

    0 Votes
  • Lu
      15th of Jul, 2017

    Hi guys, I have used the global prepaid service in 2014-2015. After that I got good deal from vodafone and didn't recharge or ask for any further service even they try to gave me couple of deals which I didn't accept it. Now today suddenly after 2 years the Lady name Sakshi from global hello company called me on Saturday evening and told me that my account is still active and they have charged me $59 and gave me few thousand minutes. I was totally shocked and frustrated by hearing this. I dispute it and this lady hang up on me. They made me change all my banking details and also I am going to lodge a complaint in Australian consumer court. Bottom line is that choose to pay more for using a service in your own country rather than using global hello company operated by thugs of India.

    0 Votes
  • Si
      8th of Aug, 2017

    ONE of the biggest fraud company so far, be aware of it. Dont ever give them your credit card details. Girls will keep calling you and trap you in net.

    0 Votes
  • Na
      25th of Nov, 2017

    I am totally agreed with scam and cheating faced by people as I also went through the same frauds as mentioned below:-
    one of company' s Agent Named Karan Jain(and even the company) is a big fat lier, cheater, and no.1 fraud as
    1. First of all, they didn't mention that the amount will be deducted in US dollars.
    2. Provided wrong information saying that the calling card is valid for Lifetime but it expires after 6 months if you don't use it.
    3. After that, neither Agent and nor company people hear my issue rather they said "sorry if there was any communication Gap and you have to again recharge with $$ to activate the service." so my 100 US $$ is of no use Now.
    4. Once I provided my card details they detected $$$ from my A/c after 1.2 months without my consent. Even after a number of calls they didn't solve it. At last, I had to register my complaint with my Bank and got my money back within 4-5 days and I blocked my card for further fraud.
    Please, Guys, beware of the Dodgy Hello Global company and their agents.

    0 Votes
  • Gu
      10th of Dec, 2017

    Global hello company is a big fraud company. All the agents are bunch of liars in this company. They keep deducting money out of account every month without asking me . Please suggest me people wht I should do as I live in Nz I don’t know wht is rules in India really want to take this company in court and want to shut down this company for forever please people pass my message to everyone and get together and do fight for ur money doesn’t how much money less or more

    0 Votes
  • Hi
      18th of Apr, 2018

    Fraud company.faund people. They charge $257 in my commonwealth bank account .I did had conversations with one of there customer service department member name muskan from India .and after they transfer my call one to another.and blame another staff member.
    Please be careful theses kind of fraud people and company make Indians reputation bad .plz share there company name .with your friends and family and on social media so these people get charged thanks .

    0 Votes
  • Ja
      31st of May, 2018

    Bloody scammers took my $300 without asking and when i ring them to refund it they keep saying wait for 45 days but after 45 days they said we cant give back because after 45 days you cant dispute your payment. They make you fool
    [censored]

    0 Votes
  • Pr
      5th of Jun, 2018

    Hello Friends, before u read my story below here is my piece of advice & request

    It's time to take this legal and spread the word about Global hello across all the NRI's. please send me your complaints in an email to prince.[protected]@gmail.com. I have hired a lawyer for this fraud with NRI's and with the help of media & political link I am going to lodge an FIR against Nikhil Agarwal(Managing Director), Prince Kumar(Regional Manager)& K Cube communication Pvt Ltd under which they are running Global hello Pvt Ltd. while posting ur complaints on twitter & FB please use the below # and do not forget to tag Sushma Swaraj & PMO office. Looking forward to her ur help & support in this journey.

    I feel sorry to say that even after 8 months of my repeatedly calling up Global Hello employee for fixing up my problem or returning back the fraud they did on my credit card for NZD $280, Nothing has been done. I reckon, taking up their so called services was the biggest mistake of my life. My NZD 280 are stuck with these guys, and despite being polite and consistently bringing to their attention all the troubles, not a single effort has been taken to fix it up and I have completely lost my hopes in this company. My final decision before this was to ask for my money back. but after doing so for quite a long time now, I feel that its time for some legal action to be involved. Miss Sakshi Jain (Kanika), Mr Aman Jain(Karan) & Mr Tanmay was an absolute example of a completely ruined customer service. These people are fraud. Thanks for all my telephone bills that soared up in lieu of making international calls to get my money back. I am not going to beg for my money, so the consumer court of India will be asked to kick into some action and not only these NZD 280 but much more will be up the chart hopefully. Please share this with ur friends & family on Facebook, Instagram & twitter so that no one else gets into their trap in the mean time I will proceed with my legal battle.

    Let's use the below # on twitter & FB to share this globally.
    #FraudwithNRI's #GlobalHello #GlobalHelloFraud #KCubeCommunicationLtd #NikhilAgarwalFraud #PrinceKumarFraud
    #AmanJainFraud
    #SakshiJainFraud
    #TanmayFraud

    Thanks

    -2 Votes
  • Pr
      17th of Jun, 2018

    Hello team, this issue has been resolved on the same day, so I request you to delete the complaints from the site. Thanks

    0 Votes

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