Gifts-to-india.comdelivery of damaged items and wrong and cheap brand

I would like to highlight the fact that they had shipped the wrong item and also a damaged one.I had ordered for the brand Royal Dansk Danish cookies but they have dispatched Sapphire chocolate cookies which was broken.They were trying to pin the blame on Bluedart.Its the mistake from their part for dispatching the wrong item.I requested them to re-send the Royal Dansk assorted cookies (Rs.595/USD8.50)and not the Sapphire chocolate cookies(Rs.275).It's not good from their part to substitute wrong and cheap brand when the customer has paid more money for a different brand.I am attaching the pictures of what I had ordered and what we received.I have yet to receive the remaining part of the order of 2 boxes of Ferrero Rocher (total 48 pieces) and 50 roses flower bouquet and a black forest cake.I had ordered it for my mom's birthday.would have never wasted time n money if I had known that they are a fraudulent company.

Nov 23, 2018

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