Giant Food / Intolerable service
Giant Food CONFIRMS Company Policy is to SICKEN ALL CUSTOMERS with SECOND-HAND SMOKE, by stationing SMOKING employees near ENTRANCES.
I have sent over 20 complaints about Giant Food Employees smoking around the entrances to Giant Food by filling out comment cards, entering them on their web site, or calling the corporate offices. NONE of these has stopped the employees from smoking at the entrances. One time, the assistant manager was even standing at the open door, blowing smoke in the faces of customers entering the store.
I tried to shop at Giant today--the Mapledale location in Dale City. At approximately 2 pm today, one Giant Food employee walked past the front entrance on the right hand side of the store, apparently hiding a cigarette in her hand. She stopped about 20 feet from the door and continued to smoke. A second Giant Food employee soon joined her and lit a cigarette. They stood there for a while, then started walking further away from the door (toward the Health Club). The first employee was white with short dark blonde/light brunette curly hair. The second employee was black with short hair.
I did shop at Giant on Feb 12. I was in the store, and walked near the front door, and smelled the strong stench of cigarette smoke. Someone had apparently been smoking at the entrance just then (about 1:15 pm). A black female employee who I believe is the assistant manager was near the front door inside - she may have been smoking outside. When I left the store at about 1:45 pm, after I got to my car, a white female Giant employee with long blonde hair lit a cigarette about 20 feet from the entrance. A black female employee was with her. This may have been the same woman I saw today. They soon walked further from the entrance.
I CANNOT BE EXPOSED TO SMOKE. I CANNOT AFFORD TO GET ANY SICKER THAN I ALREADY AM. CONTINUING TO HAVE GIANT FOOD EMPLOYEES SMOKING NEAR THE STORE ENTRANCES JUST CONFIRMS THAT Giant Food Company Policy is to SICKEN ALL CUSTOMERS with SECOND-HAND SMOKE. THIS IS INTOLERABLE.
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