Getaroom / get a room booking fees

Charlestown, RI, United States

My wife booked a room not realizing she was using "get a room". She did not know they charge a booking fee. She had to cancel the reservation due to illness but" get a room" did not refund the booking fee. Had to call and was on hold for 30-40- minutes before they agreed to refund the booking charge.
I booked a room with a Westin hotel and thought I was booking with the Westin only to find out when my credit card bill came in that I was charged a booking fee.
Crazy why pay a booking fee when there are so may options on the net.

Jan 27, 2017

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