Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

General Electric (Rheem Manufactured) Hot Water Heater / Bad hot water heater

100% 5
We purchased a GE labeled hot water heater from HomeDepot.

Over a 30 day period, we had 10 days of hot water. GE sent a plumber out 3xs to replace parts several times.

GE told me it was electrical. I hired an electrician who spoke with GE and said it was a bad hot water heater and the electric was working fine.

HomeDepot said to return the hot water heater within 30 days for a refund.

My husband and I bought a Kenmore and had it installed, which has been working flawlessly. We brought back the GE hot water heater to HomeDepot and got a refund.

GE and Rheem refuse to reimburse me for the electrician or the installation. They still will not admit that it was a bad hot water heater.

Post your Comment

Rheem Logo Rheem
Customer Service
1100 Abernathy Road, N.E. Suite 1400
United States - GA30328
View Full Information

Reply to