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General Electric (Rheem Manufactured) Hot Water Heater / Bad hot water heater

1 United States

We purchased a GE labeled hot water heater from HomeDepot.

Over a 30 day period, we had 10 days of hot water. GE sent a plumber out 3xs to replace parts several times.

GE told me it was electrical. I hired an electrician who spoke with GE and said it was a bad hot water heater and the electric was working fine.

HomeDepot said to return the hot water heater within 30 days for a refund.

My husband and I bought a Kenmore and had it installed, which has been working flawlessly. We brought back the GE hot water heater to HomeDepot and got a refund.

GE and Rheem refuse to reimburse me for the electrician or the installation. They still will not admit that it was a bad hot water heater.

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