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Geico / no one getting back to me

West Jordan, UT, United States
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I was rear ended with the other party at fault. Geico convinced me to use my own insurance to speed the process. The adjuster didn't show up until two days after he promised, then continued to try and tell me it was only cosmetic damage. I had to demand proof that the frame of the car was not jeopardized as I have two small children to keep safe. Only then did they do a tear down to confirm infact i was correct and the car needed to be totalled. Now the car has been totalled and no one will call me back. Now I only have a couple of days left with the rental car and am not able to.purchase a new car until geico gets their act together

Am
May 10, 2017

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