Geico / issues with the adjuster processing my claim

Fairview Heights, IL, United States
Contact information:

Today I went to get an estimate. Lisa Strangeman was very negative from the start, questioning me as if I was lying about the accident. Also told me ABRA service centers were totally booked for appointments and I would have to wait a while to be served.

She said my accident was automatically flagged, however when I called GEICO claims, I was told Lisa Strangeman requested investigation.

Lisa was very negative, seem to not want to assist me.

I have never had any issues with GEICO. Customer service has always been excellent! I have even recommended GEICO Insurance to everyone.
It seems this individual has a problem with me!

Please contact me as soon as possible.
Thank you,
James and Yolanda Weddington

Oct 25, 2017

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