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Ge Money / Home Loan / GE Money - cheating customer!

1 India Review updated:

Don't try to take Housing or any other loan from GE MONEY. They are the people who has low class attitude. You might feel good initially, but later you will suffer a lot. I have a Home loan from GE Money taken on Dec 2005, they have been revising the interest rate for every 3 months, but there is no communication to Customer. Now they have revised to 12.25% (as on 19th July 2007) which is much above the market rate offering by any other banks offering.

I called their customer care [protected] and requested for a closure letter to transfer loan to other bank. 48 hours TAT, i called them after 2 days and verified what is the status, but they never registered the complaint, launched a complaint/request again, CSE confirmed that there would be a call back from the concerned. But even after 3 working days there is no call back, called again and requested, then also there is no call back for next 3 days.

They are doing S**T business, not even taking care of customer requests, when customer wants to go out of them, this is not fair and definitely not accepted by anyone.

Please don't take any loan from GE Money as they always cheat customer all the time.

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  • Si
      18th of Jul, 2007
    0 Votes

    Try one very simple but effective remedy... Don't pay the EMI for the month and see how the GE guys run from pillar to post to register your greviances...

    (Siddharth Razdan)

  • Ra
      23rd of Jul, 2007
    0 Votes

    I agree. Also unfortunately - I signed up an agreement with them for quite a bit of some and now the pathetic thing is that I cannot even prepay during the initial 1 year of the loan. Always Nationalized banks are 10000 times better. Please do not get conned by the sweet smiles and nice servitude of the loan sellers. Even if it is a bit of a pain - always go through Nationalized banks as there will not be any unfair charges on any loans. I am okay oif the business is fair but ROBBING money from salaried class is not good. This is nothing but robbing people and sincerely pray that Govt of India brings some regulations on this unlawful increase of interest rates and throws closes the doors to such companies from India.

  • Sp
      29th of Jul, 2007
    0 Votes

    I totally agree with the above. I have also complained for non receipt of my cash card which is pending since last six months. Even after several calls made to the customer care my problem is still not solved.

  • Pa
      1st of Jul, 2008
    0 Votes

    I have also similar issues! i am so upset that i cnt express, some times i feel whole month i am just worried that my emi should is at time or not, i have to follow bank why they have not presented the check
    Bla bla bla, i have 100 email conversation with bank.

    No one is ready to help!
    No Communication?

    Sometime i think can i file a consumer case against bank?

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