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GE Money Bank / Overpayment!

657 Canterbury LnPingree Grove, IL, United States Review updated:
5
Contact information:
Phone: 847-464-2362
I was paying the minimum payment on my credit card because I did not have any interest charges for one year, I schedule to pay in full by the due date, but for some reason didn't go thru, so I call the same day and made the payment over the phone, and they assured me that my balance was zero, that I don't have to worry about any more, but the next month the payment went thru and they took the full amount from my checking acc, I call customer service to complain about it, and I demanded my money back, but first they try to convince me that I have credit on my cc, which I can use it any time, I request my money back in my checking acc, but they refuse to do it, saying they will send the check over the mail, which will take long time to process, and my checking acc is charge overdraft fee,
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Ci
  13th of Jun, 2008
Agree Disagree 0 Votes
GE MONEY BANK WHAT A RIP OFF!!!

I purchased furniture from Ethan Allen 1 year interst free when it was due I used my BOA online bill pay to pay it payment was due on the 25 of May and came out of my account on the 15 of May, I had put one extra 6 on the account number so the check was returned to the bank. When I received notice that the check was being returned to the bank I called GE Money Bank I also had BOA do a 3 way call to these people to tell them that the funds came out of my account on the 15 of May and why the check was returned to the bank. Needless to say there is no way to get through to these people they gave us a 800 number and told BOA to send a fax which they did, I just recived a letter that I owe $301.07 in intrest and there is nothing the can do to reverse the charges. I have paid off the bill and will never use GEMB again. Beware GE MONEY BANK IS A SCAM AND BIG RIP OFF
Mj
  30th of Mar, 2009
Agree Disagree 0 Votes
I overpaid my Jc Penney account by $5, 500 to be able to buy furniture at 10% during Christmas. They put a block on my account and I had to buy the furniture with another way. Now they won't refund my credit balance because I don't have my receipts from paying the bill.
Ba
  14th of May, 2009
Agree Disagree 0 Votes
sooo... you are upset because YOU messed up the account number.

and it wouldnt have even been an issue if you had paid a little at a time or earlier than 10 days before the final due date.

GEMB is not a "scam and a big rip off"

you are a dumb#ss.
Th
  2nd of Dec, 2009
Agree Disagree 0 Votes
You are a jackass. GEMB is a bunch of crooks. Read all of the complaints in here!
Ju
  18th of Dec, 2009
Agree Disagree 0 Votes
on 12/5/09 i made payment on website. i noticed on 12/8 they took out 2 payments they said glitch in system will return money to my account.. today is 12/18/09 and still no money in my account like they promised over the phone many of times- they lie to you to get you off the phone. they take money that doesnt belong to them and wont return it. the extra money they took out of my account is my daughters christmas money and now look almost christmas and i cant buy her gifts because ge money took what they shouldnt. i have contacted bbb and nh atorny general hoping to get results before christmas. the reps are rude and liars!

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GE Money Bank Logo GE Money Bank
Customer Service
Overall Satisfaction Rating

326 Reviews
3135 Easton Turnpike
Fairfield
CT
United States - 06828
+1 617 443 3000
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