GC Services / Poor service!
These people are the lowest of low. Paid one citation via their WWW site. Used a credit card (which they probably don't like because it costs them...) Tried to pay a second citation and couldn't do it. Website claimed the "credit card couldn't be used right now" Called their office, they don't have anything to do with the website, they can take a check over the phone. Or pay with credit card via Western Union (for an extra fee, imagine that...) One rep called me a "dick" and hung up while saying "### it" when he thought i was already disconnected. Called back and spoke with a woman this time, told her what had just happened and wanted to speak with someone else, she cut me off. Called back again and she cut me off again. Called in and got a different male this time. He started out being very helpful with the web issue, spoke to him about the other rep's behavior, told me he would get that addressed (what an idiot I AM for believing that...) and to wait a couple of hours for the web problem to clear up and call him back at his extension if it didn't. Still wasn't cleared up this morning so called them back again. Got a woman this time, asked for the personal extension given to me, and was transferred back to the original jerk with the profane mouth. Told him i wanted the other extension and the other rep and he told me i couldn't speak with him, first he wasn't available, then he was not handling this anymore, what a liar. Then I asked to speak with a supervisor and magically someone cut in on the phone and claimed to be the supervisor, and he was a real pip. Told me he could not help with the WWW problem, and went back to the old "check by phone" or the Western Union credit card extra fee option. Told him i wasn't going to do that and please check on the website for me and let me know what he finds out.
Decided to try and discuss with corporate offices in Houston, called there and explained the situation. She said hold on and GUESS WHAT? Transferred me right back to this "supervisor" again...
Typical collection agency. Bunch of rude, obnoxious heathens. A**holes.
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