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Future Shop / Removal of insurance!

1 Canada Review updated:

I bought a laptop computer from Future shop at Britania and Mavis location. The Store #071. This computer I bought under the 12 months no interest and 12 months no payment basis. I applied for a credit card and they provided $3000.00. Along with this they added a future guard insurance. I said I didn't want an insurance. they insisted me to take it and cancel within 30 days. they gave me 2 telephone nos. to cancel the insurance. I did within 3-5 days the removal of insurance. The confirmation # they gave me was "jh072307-01". My A/C# is [protected]. Still they charge me for the insurance. I am going to settle my fee before one year as signed.

Galappatthy Cyril.

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  • Se
      15th of Oct, 2007
    0 Votes

    You just put your account number online.

    How can complaints be taken seriously when customers do not understand the simplest of ideas....or how to shop in general.

  • Am
      8th of Feb, 2008
    0 Votes

    I agree. Why would you post you account number online? And its not futureshop ur complaining against, its HSBC.

  • Ka
      23rd of Jan, 2009
    0 Votes

    That is a mistake by the credit company. NOT FUTURE SHOP

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