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Future Shop / Removal of insurance!

Canada Review updated:
1
I bought a laptop computer from Future shop at Britania and Mavis location. The Store #071. This computer I bought under the 12 months no interest and 12 months no payment basis. I applied for a credit card and they provided $3000.00. Along with this they added a future guard insurance. I said I didn't want an insurance. they insisted me to take it and cancel within 30 days. they gave me 2 telephone nos. to cancel the insurance. I did within 3-5 days the removal of insurance. The confirmation # they gave me was "jh[protected]". My A/C# is [protected]. Still they charge me for the insurance. I am going to settle my fee before one year as signed.

Thanks,
Galappatthy Cyril.
0

Comments

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Se
  15th of Oct, 2007
Agree Disagree 0 Votes
You just put your account number online.

How can complaints be taken seriously when customers do not understand the simplest of ideas....or how to shop in general.
Am
  8th of Feb, 2008
Agree Disagree 0 Votes
I agree. Why would you post you account number online? And its not futureshop ur complaining against, its HSBC.
Ka
  23rd of Jan, 2009
Agree Disagree 0 Votes
That is a mistake by the credit company. NOT FUTURE SHOP

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Future Shop Logo Future Shop
Customer Care Service
Overall Satisfaction Rating

65 Reviews
3451 Calgary Trail
Edmonton
Alberta
Canada - T6J 6Z2
(780) 413-0550
(780) 413-0590
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