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FragranceX / Items not received, no correspondence

1 Australia

Purchased goods in July 2010, goods not received. Emailed company three times, first responses I was told goods must be caught in customs and to be patient, wait until goods are sent back to FrangranceX and then they will resend??, third email to company requesting reimbursement for goods not received have been ignored. If items were in customs I would have been notifed. No response from company who I have paid for in total. Do not notify you that goods are not registered and cannot be tracked until you complete shoppping basket on internet - total scam and advertising world wide postage for goods that don't arrive.


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