Ford Motor Companyford explorer

I purchased a 2016 Ford Explorer in Feb. of 2016 to use for driving for work. I travel a lot every day and thought this would be a good vehicle with good gas millage for this purpose. This is my 4th Ford and my 2nd Explorer. I recently had to have the AC Compressor replaced on this 2016 vehicle. 2 years old with only 62k miles on it. I have also had to replace the Half Shafts as one failed while traveling down the interstate at 70MPH. That was covered under warranty where the AC was not. I find it very hard to believe that the AC compressor should have failed that soon in the life of the vehicle and feel that it should have been covered by Ford. I ended up paying $1059.74 to have the compressor replaced on what I would consider a new vehicle. VIN 1FM5K7DH7GGA50609. This vehicle is only serviced by either Sheehy Ford in Ashland, VA or Purvis Ford in Fredericksburg, VA. Again, I feel that Ford should at least foot the bill for the replacement parts as this should not have happened.

Jul 28, 2018

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