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1.1 233 Reviews

Food Network Complaints Summary

5 Resolved
226 Unresolved
Our verdict: If considering services from Food Network with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Food Network reviews & complaints 233

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Newest Food Network reviews & complaints

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N
7:52 am EST

Food Network cutlery set; paring knife

I have a lifetime warranty Food Network cutlery set that I had purchased at Kohls, I don't have the date or the receipt. On December 11, 2018 I was cutting bar cookies (they were not burnt :) ). The tip of my paring knife broke off into my cookies.
I am not sure how this could be resolved. I would be happy to receive a new paring knife to replace this one if they are still available to match my set. I have my set sitting on my counter so I would like it to match the one that I have. I have been told by Kohls that they no longer carry that product that I need to contact Food Network. Can't find information on where or how to do that.

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Tina Marie Kunder
, US
Jan 22, 2019 9:46 am EST

The same thing happened to me except this is now the 2nd knife that the tip broke. I am almost afraid to use them. Did you have any luck with this issue.

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6:41 pm EST
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Food Network roasting pan non stick

Roasting pan non stick was used once or twice and the bottom is peeling. The pan is very nice and comes with a roasting rack to lift large items such as a large tyrkey. I am very unhappy that this pan is peeling on the bottom and has hardly been used. I can not use this pan for fear that the peeling pieces from the bottom will end up in my food. It was purchased from Kohls .

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10:34 am EST
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Food Network advertisements in uk

Currently I am recovering from surgery, so therefore enjoying daytime TV.
It has come to my attention that the adverts in-between shows eg Pioneer Women, are pushing credit cards and payday loan companies, which carry extortionate interest rates.
This really worries me, as it can prey on more vulnerable members of society, who for what ever reason, watch daytime TV.
I just felt I should voice my concern.

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1:34 pm EST
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Food Network final episodes of competition show not available on demand

I watch Food Network regularly, and often On Demand. My cable provider is Comcast in Seattle, WA.

Reccently several of your completion shows On Demand have aired the entire season except the finale. Some that come to mind are Worst Cooks in America, Halloween Baking Championship and Kids Baking Championship.

It is si disappointing to watch an entire season and then not have the finale available. Comcast claims they broadcast everything you make available and it's the networks fault. Is this possible?

If not, I would appreciate you contacting Comcast and correcting the problem. If you are deliberately withholding the finales, I would like to know why.

A response would be greatly appreciated.

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zanthena
, US
Nov 08, 2018 4:58 am EST
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I guess it is not only Comcast. I have Verizon Fios and have recorded them on my dvr to watch with my son when he has the time to come over. Somehow I messed up and missed the finale. They never repeated the episode and now I can't even get it on demand. Extremely dissappointing.

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8:56 am EST

Food Network large skillet with lid.

I purchased a large skillet with lid at Kohl's last Christmas. It was great until one month ago and then everything started sticking to it. It has become difficult to clean. It has never been in the dishwasher or had any metal used on it.
Sorry to say how disappointed I am. It was quite expensive.
I was hoping that Food Network would replace this item .
Thank you

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2:34 pm EDT
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Food Network Food Network™ 10-pc. Nonstick Stainless Steel Ceramic Cookware Set

I bought this set through Kohl's about year ago and I am not happy at all about it. They are extremely dangerous and built poorly, two of the pans exploded when I was cooking. I have pictures attached below. I had to stop using all the pans for safety reasons, it might happen the same with the other ones & ended up with a trip to the ER if they hit me or anyone in kitchen area when I am cooking. Horrible set, I am sure this is not the first complaining you receive about those things. My name is Liziane Raley, phone number [protected], email: [protected]@hotmail.com

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8:05 pm EDT

Food Network 10 piece ceramic non stick cookware

My husband bought me the 10 piece ceramic non stick pots and pans from Kohl's for Christmas 2017. First few months they were wonderful. Now the non stick is chipping (no dishwasher or metal utensils) and the two frying pans are stained and burnt. Everything I cook in the two pans burn almost immediately and have almost completely ruined the pans. No matter the temperature it immediately burns and stick horribly.

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9:25 pm EDT
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Food Network dutch oven

I purchased a food network branded dutch oven at Kohl's. After a few years and very light usage, the bottom finish is peeling off. I am concerned about the finish chips going into the food. I am not going to use this product at this point due to the concern of the chemical finishing contaminating the cooked food.

Please advise what you will do after this product. This dutch oven was not inexpensive and expected it to last for a much longer time.

Regards Diane McMahon
[protected]@gmail.com
[protected]

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3:07 pm EDT

Food Network ceramic knife set

In Dec 2017 I purchased a food network ceramic knife set at kohl's on sale for $50.00. On Oct 1, the large knife broke. I assumed as the knife had a life time warranty it would be easy to exchange. Well Kohls doesn't carry the product any more and wouldn't do anything so I called Food Network and they just referred me back to Kohl's who offered me a $10.00 discount on line. I don't shop on line. All I want is a replace for the ceramic chief's knife with a life time warranty that I purchases. Why is this so hard. I love the knife.

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6:59 pm EDT
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Food Network your shows

You're shows sucks, I'm tried of the judging all of the time, y'all gonten so far away from what started the food Network, which was an idea of of Alice Cooper's manager Gordon) to start with, it was meant to honor the best chefs in the world, there's 💯's of 1000's of chefs better than Bobby Fly, the Pineorner woman, Trisha Yearwood, are you kidding me, y'all suck,
Go back to you're roots or the hell with you're amuture judges, who say thing's like" there's too much salt in it, or it's not enough salt" Bobby Fly downs everything in hot hot n hot, I know an old elderly black in bumfuck Misssippi, been cooking better than him since before he was born. Guy is show worth watching.

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2:51 pm EDT
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Food Network 5.5 qt teal blue dutch oven

Hello. My husband, who shouldn't be allowed in the kitchen, cooked rice in our new, beautiful, teal 5.5 qt. Dutch oven by the Food Network. The bottom enamel came apart as a result. It's dangerous to continue using as I researched ways to clean it following the disaster. These babies aren't cheap! Is there, by chance, any way I can send you the burnt one and exchange for a new one then he is grounded from ever using? I planned on growing old with it. 👩‍🍳Sincerely- ‘Sisi' [protected]@gmail.com

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3:42 pm EDT
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Food Network worst cooks in america chef robert irvin

I watched the finale on Worst Cooks and it was clearly stated that the chefs could not help the contestants during the final cook off. Chef Ann stayed away she talked to her but she did not help her. Chef Robert helped Bradley when he took the knife out of Bradley's hand and showed him how to cut one of the vegtables that should have been a default right there because he intentionally broke the rules.
I am an avid fan of Food Network but if they are going to cheat to get a win then I don't want a part of it. Chef Robert should have been called down on it but he wasn't and I don't feel like the win was an honest win he CHEATED. He stood right on top of Bradley and told him every step to do that was against the rules. If you are going to let the chefs
cheat then why do you have rules in place?

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11:35 am EDT
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Food Network stop the scary commercials please

Please stop playing commercials for scary movies and inappropriate TV shows during the day. I put food network on the TV because it is nice to watch and listen to with my 5 year old, however, I saw a trailer for the movie The Nun and it scared me, so of course my son was scared. That is not something that should be played on a channel that plays cooking shows!

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Chipitasgirl
, US
Feb 23, 2019 9:01 am EST

I have grandchildren who watch the food Network channel with me...Up until 2017 one of their favorite shows was Giada...NOW, just the other day my oldest (9years) made a comment that I feel needs to be passed on...especially because you have Giada gracing the toasted cheese and lemon sandwiches...My granddaughter noticed that the dress was unbuttoned and quite a lot showing as Giada moved around. She said to me..."her mom should teach her how to button ALL the buttons. She would not be allowed at my school"...

From the mouths of babes. Dress her up or make her show for adults only. What a crying shame that she has to appear almost every time with inappropriate dress. If she wants to be like the Kardashians, she needs to leave Food Network
Sorry

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11:25 am EDT
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Food Network ceramic pots and pans set

I loved the idea of using these. I started using them in January of this year and they were great for the first month or 2. Now when i use them EVERYTHING sticks and or burns to the pan...I am so disappointed. Money wasted. How do I return or make a warranty claim? I am about to throw them in the trash! They were purchased at Kohl's. This seems to be a common problem with these sets. I want to get this resolved.

Read full review of Food Network and 1 comment
Update by Nikki K6
Oct 21, 2018 8:36 am EDT

I have t even been able to find a place to contact the company or warranty. If you find one let me know! 😠

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Mom that cooks
, US
Oct 20, 2018 9:51 am EDT

Same here! I bought this set 2 months ago and they were great at first, but now, everything sticks. What am I supposed to do now?! I

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L
9:08 am EDT

Food Network emailed "bill"

I am suddenly receiving emails from Food Network Magazine, telling me I owe them for a subscription. Today's told me they were giving me "a gentle nudge" to pay my bill. I never ordered this magazine, nor am I even remotely interested. I'm not sure how this happened, but there is no phone number or email to contact them directly. I'm sure it is a scam, and the next time I get the email I will report it.

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12:10 am EDT

Food Network cookware

dear Food network
I purchased a 10pcs cooper at Kohl's like 7 months ago! I was so happy with my new set! But now it's a nightmare to
Cook on it, because everything get stick on my pan and I waste part of my food ! now I can't even clean my pan! So please I want a answer or solution at this problem
I want a new set or my money back
M.[protected]@yahoo.com or my phone [protected]

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5:00 pm EDT

Food Network food network 13 x 18 in pan

I received this pan as a Xmas gift and it has been less than a year. First use I loved it, was easy to clean and nonstick. But now after 6 uses the protector seal is already starting to bubble and peal. I don't use this pan often enough for it to start having this problem with protector coating. Please let me know if a refund can be provided or a new pan. Thank you.

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11:13 pm EDT

Food Network food network star

Dear Food Network,

I long await the summer series Food Network Star every year; however, this year was disappointing. Firstly, Manny did not deserve to go home because he, to me as a viewer, had more personality then Jess and Christian. He was clearly enthusiastic about what he was eating, not to mention his pilot and journey as a food network hopeful were amazing. I have been watching Food Network Star for years, and Manny would have fit in perfectly with your family. Specifically during the challenge in which Bobby and Giada were cooking and the hopefuls were commentating, Manny impressed everyone with his food knowledge. If you haven't met someone as passionate as him, then you clearly have crowned the wrong winners. Not to mention he was a firefighter chef, which could have potentially increased the number of viewers watching. Also comeback hopeful, Matt, also did really well. I was disappointed when he went home because he would have also been an amazing addition. He traveled the world and is able to incorporate that into his food. Matt specifically would be an amazing guest on maybe The Kitchen. Let him prove himself more to you guys because if he had a show, it would be really interesting to watch. The least you guys at the Food Network can do is give these two hopefuls a shot. I care about the Network so much, but I am slowly losing disinterest with the lack of talent coming from the Food Network Star, not to mention Martha Stewart being a Chopped judge. Please, Please, Please give Matt and Manny a shot.

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9:11 pm EDT

Food Network 10 piece red ceramic cookware set

I purchased the 10 piece ceramic cookware set from Kohl's and within 6 months the pots and skillets are chipping and scratched. I really wanted this set because I thought they would last a long time and be good quality and I am very upset with what I have. I would like a replacement set or my money back. Please advise what I should do. Thanks.
[protected]@yahoo.com Janis Lyddane

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8:09 pm EDT

Food Network food network star

It's plain to see that all decisions at food network are determined by someone in close alignment with donald trump and his racist, hateful base!
Once I saw that MANNY, a BLACK personable accomplished chef who would have added SO much to your miserable network, was the one who had been eliminated, leaving christian, who NEVER tasted throughout the entire competition, and jess, whose pilot was as boring as they come, had been eliminated, I turned my set off out of disgust! Here you have bobby flay up to his old tricks of trying to keep strong Black men away from being any type of competition for him and that racist giada, who NEVER has anybody BLACK on the many shows she calls herself hosting! They are both so full of hate for Blacks it makes me nauseated! I will NOT be looking at another FNStar again!
And then there are the other racist exhibits that you put forth:
1. Iron Chef: Why are there no Black iron chefs?!
2. And that old tyler florence, who is just as racist as those two on food n. star. Last year he sadistically "allowed" the Black team to remain until the final show and then lied that that caucasian team from south carolina, his home state, had won. (And how does the audience even know if he's telling the truth about the amount of money each team earns?!) So here we go again: first team to go home this season is the Black team, even though that team selling chocolate-covered strawberries for $1.00 could not possibly have beaten them!
WHEN are you going to rid yourselves of your 60's jim crow mentality and give a deserving Black person his/her own show on the Network, NOT the internet (foodnetwork.com)?!
I can't wait until your entire network gets canceled so that I don't have to see your racially biased shows as I surf the channel lineup!
P.S.: Even though she's not Black, Rachel Ray is just a decent person, and you got rid of her too because that old giada felt intimidated by and jealous of her popularity!

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Update by Foodie15
Aug 07, 2018 10:22 am EDT

Just found out that not only was Manny eliminated but the two who were definitely below him in both personality and ability were, in an unprecedented move, chosen as co-winners! Not only did f.n. ROB Manny of his rightful win but also decided to humiliate him in the process while sending a message to all of their Black viewers that their support and loyalty are not needed or appreciated! Even jess said that she would have thought that if fn were going to choose two winners they should have been Manny & christian. I guess that you folks at fn decided to show openly that you all wear "the hat!" Shame on all of you!

Update by Foodie15
Aug 06, 2018 8:23 pm EDT

I HAVE a life! Thank you very much, Mr. “Crow!” That’s Jim Crow, in case you’re as uneducated as I think you are!

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Luke Cobb
, US
Aug 07, 2018 10:43 pm EDT

What a JOKE! First Giadda's completely grotesque, unprofessional behavior during the season, then Amy inexplicably gets picked over Palak (after Amy vandalized property and didn't even try on her video), and then they bring Jess back (one of the most awkward and worst cooks on the show), and eliminate Manny (the most fun, charismatic cook)... ? Complete Farce!

Food Network In-depth Review

Website Design and User Experience: The design of the Food Network website is clean and visually appealing, making it easy to navigate and find what you're looking for. The user experience is smooth and intuitive, with a well-organized layout and clear menus.

Content Quality and Variety: Food Network offers a wide range of high-quality content, including recipes, cooking tips, and articles. The variety of recipes is impressive, covering different cuisines, dietary preferences, and skill levels.

Recipe Search and Navigation: The recipe search function on the website is efficient and user-friendly. You can search by ingredients, cuisine, or specific dietary requirements, making it easy to find the perfect recipe for any occasion.

Video Content and Production Value: Food Network's video content is top-notch, with high production value and engaging hosts. The videos are informative and entertaining, making it enjoyable to learn new recipes and cooking techniques.

Celebrity Chefs and Hosts: Food Network is known for its talented celebrity chefs and hosts. Their expertise and charisma shine through in their shows and recipes, adding an extra level of excitement and inspiration to the content.

Community Engagement and User Interaction: Food Network encourages user interaction through features like recipe reviews and ratings. The community engagement is strong, with users sharing their experiences and tips, creating a sense of community among food enthusiasts.

Mobile App Functionality: The Food Network mobile app is well-designed and offers a seamless user experience. It allows you to access recipes, videos, and other content on the go, making it convenient for cooking and meal planning.

Advertising and Promotions: While there is some advertising on the Food Network website, it is not overwhelming or intrusive. The promotions are relevant and often highlight new recipes or products that may be of interest to users.

Cooking Tips and Techniques: Food Network provides a wealth of cooking tips and techniques, helping both beginners and experienced cooks improve their skills. The tips are practical and easy to follow, making them valuable resources for anyone in the kitchen.

Nutrition and Dietary Information: Food Network recognizes the importance of nutrition and provides dietary information for many of its recipes. This allows users to make informed choices based on their dietary needs and preferences.

Recipe Reviews and Ratings: The recipe reviews and ratings on the Food Network website are helpful in determining the quality and success of a recipe. Users can read others' experiences and ratings before trying a recipe themselves, increasing the chances of a successful outcome.

Shopping and Meal Planning Features: Food Network offers convenient shopping and meal planning features, allowing users to create shopping lists based on selected recipes. This streamlines the meal planning process and makes grocery shopping more efficient.

Customer Support and Feedback: Food Network provides excellent customer support, with a responsive team that addresses user feedback and inquiries promptly. The website also offers a comprehensive FAQ section, which answers common questions and concerns.

Social Media Presence and Integration: Food Network has a strong social media presence, with active accounts on various platforms. The integration of social media on the website allows users to easily share recipes and engage with the Food Network community.

Subscription and Membership Options: Food Network offers a subscription service, providing access to exclusive content and features. The membership options are reasonably priced and offer additional benefits for avid food enthusiasts.

Overall Value for Money: Food Network provides excellent value for money, offering a wealth of high-quality content, useful features, and a vibrant community. Whether you're a beginner or an experienced cook, the website offers something for everyone, making it a worthwhile investment for any food lover.

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