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Fitness Blowout / poor services on servicing your products

1 California City, CA, United States

I purchased 2 treadmills 4 years ago. I have had to contact them several times for parts witch took 5 months to get. I contacted them on 2/10/17 about needing the same parts again this time they told me that the company is no longer in service. I paid for the lifetime warranty when I purchased this from them. I talked to a manager named David and I asked him about all the parts that are covered for the life of the machines like belts frame and motor and his response is that can not service these because the company folded. There are always replacement parts around but they will not work with me to get any. How can they honor a lifetime warranty when they cant not even get the parts that at warranted.

Feb 11, 2017

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