Fit Factory / Unauthorized credit card charge
I found an unauthorized charge on my credit card for $29.95 to MYTRAINER[protected]. Calling the number led to a company who called themselves Fit Factory, and who explained that I had signed up for a trial period of some service. Now that the trial period was over I was getting charged.
I don't believe I have ever purchased products from these people ... I don't usually buy health supplements or fitness things ... but other online reports have claimed that when purchasing something, there is a hidden checkbox, checked by default, that signs you up for this trial period.
Customer service at the number explained why I was being charged, and easily started processing a refund when I said I was going to dispute the credit card charge.
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