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First Choice Power / Unreliable service and unfair

1 Arlington, TX, United States Review updated:

First Choice Power has been by far the worst company to sign a contract with. They are so resisting to understand if you have a problem. We had sent our payment by mail like always this past May and come to find a week later they shut off our electricity. Just at the wrong time when the weather started heating up towards the 90's. We realized that the post office lost our payment. But after explaining countless of times that it wasn't our mistake, they would not comply anything with us. With their ignorance, we had to sleep in 80 degree weather for three days, lost our food, and worst of all even explaining we had a two year old in the house, they didn't really care at all. needless to say, If you want to trust an electrcity company, First Choice is not the one for you.

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  • Co
      29th of Oct, 2008
    0 Votes

    So, lets make sure I understand this. You were disconnected for non-payment and you view this as the electric company's fault?

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