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First American Home Warranty / Not a warranty at all

1 CA, United States Review updated:

This warranty company is plain and simple a scam. I have dutifully paid their premiums and when my furnace broke. Their answer was: it was improperly installed so they will not fix it as it was not covered as the contract stated. Their claim analyst even had the audacity to tell me which exact paragraph on the contract to look at to review. Let me tell you, no regular homeowner will go up their attic to see if their furnace is properly installed. That is exactly the reason why I purchased a home warranty! Because I do not know how my house was built! DO NOT BUY! THEY WILL JUST TAKE YOUR MONEY AND CAUSE YOU UNDUE STRESS.

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  • Ou
      22nd of Jul, 2011
    0 Votes

    I guess I'm not an average home owner, and that is something that your home appraiser should have caught. Depending upon how long ago it was that you purchased your house & if you indeed had it appraised you might still have legal grounds to have them repair it.

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