This is the WORST company I have ever dealt with and encourage anyone reading this to immediately cancel any business connection!
In October, 2008 I purchased a home with a First American Home Buyers Protection Corporation warranty as part of the deal. I quickly found out they do not cover MOST problems encountered in an existing home. It was also was a surprise to find out their operators are only authorized to DENY claims.
I have now been waiting three weeks to get a water leak, caused by a bad pipe inside a wall, fixed after it was initially approved. The leak continues to cause peripheral damage - WHICH IS NOT COVERED!!! - but I have no choice if I want the plumbing repair paid for and fixed. I have already paid a $60 fee to have plumber come to investigate and do not wish to waste that money.
I have contacted their '800' number (waiting over 2.5 hours on one call and an average of 1.5 hours on all the others!!!), and been lied to twice with "opeators" claiming they contacted the plumber when in fact, they had NOT.
It is obvious to me that a home warranty from this company is WORTHLESS!!!