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Firestone Tire Change / Bad service

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Firestone Tire Change
I changed my four tires for my 2001 Honda Accord EX 4 cyllinder car from Firestone Tire Center at
3161 EL CAMINO REAL, Santa Clara, CA. [protected]. Tire specification for 2001 honda accord
ex is 195 65 R 15. I purchased four potenza G009 tires with that specification. On 2nd february when I
was inspecing tires I found out one of rear tire a wrong tire has been put with 195 60 R 15. If this is the kind
of service and reliabilty is expected from a firestone tire center, it's really a problem. There could have been accidents
with wrong tire specification. How can they put a wrong tire when having a wrong tire increases probablity of
having accidents??


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N  12th of Apr, 2013 by 
Agree Disagree 0 Votes
Well, while proper sizing is important, it's not very likely that one series down on a 195 is going to cause an accident. That's somewhat exagerrated. After all, it appears that the complainant went 10 months with no problem whatsoever. While it is sloppy, sometimes mistakes happen. Don't overreact. Just call the store and get it remedied.

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Firestone Complete Auto Care Logo Firestone Complete Auto Care
Customer Service
406 Gallatin Ave
United States - 37206
+1 800 367 3872
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