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Awful company

Complaint Rating:  83 % with 6 votes
83% 6
Contact information:
United States
Late last spring I decided to quit buying propane from Ferrellgas because their prices were getting out of hand. I told the delivery driver not to fill my tank; that I would use the remaining propane up and then have them remove their tank. At the time the tank was approximately 50% full.

The tank is now at 20% capacity (or approximately 55 gallons) and yesterday I received a bill from Ferrellgas. They've charged me $200 for a "Low Usage Fee."

It's ridiculous. I've been in continuous residence here and have been using the gas in the tank as I always have, year in and year out.

I planned on having Ferrellgas remove the tank when it became 5% full since they won't reimburse me for any fuel remaining in the tank.

What can I do? I'm being ripped off!
Complaint comments Comments (2) Complaint country United States Complaint category Utility Services


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N  20th of Feb, 2010 by    0 Votes
Dispute the bill and refuse to pay it. But if you signed a contract, read every word first to make sure that you did not agree to pay them this charge. If the charge is mentioned in the contract, did your circumstances qualify under the terms for them to apply the charge? Claim it didn't and force them to prove otherwise!
N  3rd of Mar, 2014 by    0 Votes
Get on the Attorney General's (MO) website and file a complaint!

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FerrellGas Logo FerrellGas
Customer Care Service
2000 Bethel Rd # 1
United States - 43220
1 614 491 0816
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