Feldco / Bad practices
Listen up shoppers, because I have the scoop.
I own an entire home of Feldco Sophia windows. (21)
They leak, and they don't fit or guide well. They are a mistake.
You absolutely can get similar quality for less.
My installers rushed through the process so quickly, that by the
time I noticed the multitude of mistakes, they had damaged or
destroyed the casement along half of my windows. This was after I
specifically asked them to only perform an install from the outside
in. They did the opposite, and I had to call their office to get
the work stopped. Months later, along with numerous arguments, they
agreed to replace the casement damage with replacements that would
be unfinished. I was two months into not being satisfied, and I
still had a giant amount of refinishing to do on my time and with
Let's talk warranty. Feldco warranties you from spending any more
money on their windows for a lifetime. BUT...after five years you
will pay both a service call fee as well as all labor charges. That
boils down to me having to pay $135 for the replacement of glass in
one half of a double pane window. Really though, I just paid for
the window all over again.
I've left a metric ton of frustration out, but be warned. This
company is not professional or ethical. Run.