FashionNova / clothes

Fort Lauderdale, FL, United States

I place an order (order# 8452902) and paid for expedited delivery because I needed the dress for my birthday brunch on Sunday. I received the package within a day and a half. The problem is the dress that I needed (the reason why I paid for expedited service) was not in the box! I received an email today offering me a credit because the dress I ordered is no longer available. I want my money refunded to me plus the extra money I paid for express shipping. I had to spend my day Saturday going from mall to mall trying to look for a replacement for my dress that never came. I have made several purchases from your company.And I am so discussed with this entire experience. Please rectify this matter immediately.

Oct 16, 2017

Post your comment