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Famous Footwear / adidas sneaker

1 United States

I order on line a pair of Adidas Sneakers size 2 for my son and a few days later they mailed me a pair of Adidas boots size 4., even though in the invoice that came with the order it was showing the correct shoes. I called to customer service and they where asking me to return then to store it by mail and after u do that call again to the customer service so they could send me the shoes that I paid for. So they wanted to keep my money while all the process of return was completed for a mistake I didn't make. More than two weeks later I finally get the right sneakers and I now don't want them because they have made me waste a lot of time and money and I already had to go to the store get another pair. I have made 3 calls to customer service gone to the store and 2 times to fedex., and they still have my money. Is a complete disrespect to the customer
Such a bad service, very very unsatisfied

Aug 24, 2018

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