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Horrible customer service
I had moved into a new house. I had all the old furniture which was in a good condition. I had to get a bed for my son because he was going to have his own room and not have to share with my younger son. So I had ordered for the bed frame from Famous Foam Factory. I did not know that they were scammers. I wish I had read the review about them on this site earlier. I would have saved my self the hassle. They told me that it would take only three days for them to deliver the frame. I was very happy and thought their service was really good. But I felt that it was too good to be true. Well, it was. When I called them on the second day they said that I would have to wait for another month. I decided to wait but did not receive the frame even after that. I was really annoyed with them. Now when I call them they keep giving me different excuses. I got fed up and asked them for a refund. Well I have not received that either. I will wait for a week or so and then I will take legal action against then. Horrible Customer Service! Save your time and money, go get your stuff from some place else.
The complaint has been investigated and resolved to the customer’s satisfaction.
Is Famous Foam Factory legit?
Famous Foam Factory earns 100% level of Trustworthiness
Perfect Trust Endorsement: Famous Foam Factory achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.
We found clear and detailed contact information for Famous Foam Factory. The company provides a physical address, phone number, and email, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Famous Foam Factory resolved 100% of 1 negative reviews, its exceptional achievement and a clear indication of the company's unwavering commitment to customer satisfaction. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns.
Famousfoam.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Famousfoam.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Famousfoam.com you are considering visiting, which is associated with Famous Foam Factory, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Famousfoam.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Famous Foam Factory.
However ComplaintsBoard has detected that:
- Famousfoam.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The famousfoam.com may offer a niche product or service that is only of interest to a smaller audience.
- Famous Foam Factory protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Overview of Famous Foam Factory complaint handling
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Famous Foam Factory contacts
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Famous Foam Factory phone numbers+1 (510) 841-9001+1 (510) 841-9001Click up if you have successfully reached Famous Foam Factory by calling +1 (510) 841-9001 phone number 0 0 users reported that they have successfully reached Famous Foam Factory by calling +1 (510) 841-9001 phone number Click up if you have UNsuccessfully reached Famous Foam Factory by calling +1 (510) 841-9001 phone number 0 0 users reported that they have UNsuccessfully reached Famous Foam Factory by calling +1 (510) 841-9001 phone number
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Famous Foam Factory emailsinfo@famousfoam.com100%Confidence score: 100%Support
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Famous Foam Factory address2397 San Pablo Ave., Berkeley, California, 94702, United States
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Famous Foam Factory social media
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