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Express Scriptschildren's prescription support

Review updated:

5/2/2017 - Express Scripts will do anything to get you to switch all of your prescription coverage to them. Even Lying! I spoke with customer service before switching my child's medication over to the mail in from Walgreen's.
I told them that its very important that I be able to get extra empty bottles with the prescription labels on them for school and daycare.See Top 10 Worst Companies in Saint Louis, MOThe Service Rep, assured me this is ok, and standard practice for many of their patients who are children. Now fast-forward to present time, after being told they don't do that i ask for a supervisor. The super visor indicates he doesn't know why someone told me that, but they simply cannot do that. Every Drug store in America does this for children's prescriptions. How the hell else are they expected to be able to take the medication at school or daycare? Get it together "EXPRESS-scripts." Terrible customer service, and way behind the curve on this business. Shame...

Mu
May 02, 2017
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Comments

  • Ex
      May 02, 2017

    We're sorry about your experience.I'm sure we can help. Please email your member ID, date of birth and phone number where we can best reach you to [protected]@express-scripts.com so we can assist.

    Thank you
    Ita H.
    Express-Scripts

    0 Votes

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