Expedia / hotel booking

My name is Apollo Lumu, i stayed with the Best Western Hotel at Mill Manor, Long Island Newyork more than a month ago.
I stayed for one night and paid by cash on arrival before check in.
My sister inlaw Irene Matovu who made the booking on my behalf has since tried to get a refund on the Standard Chartered Bank Visa card for the same booking, the hotel assured me on my initial contact that a refund had been processed.
It is not fair that long after the hotel was paid, Expedia still holds this money without justification.
I have been defrauded by booking agents before, and i hope this is not a repeat of the same.
I'll have no alternative but to take legal action if this painful and inconviniencing experience is not brought to a prudent conclusion.

Nov 26, 2017

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