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Esso / customer service

1 1309 lawrence ave EToronto, Ontario, Canada

I went to this gas station last night 1309 lawrence ave E, north york, ON, M3A 1C6 at 9:48pm-ish december 31st 2018. I went to use washroom but it was so dirty i decided not to use and picked up 2 water bottles and gum and went to cashier. The employee was just looking at me and i said hello and he ignored and pointed towards my items to bring it closer to him. And i did so he scans and then pushes items towards me rudely so i asked him if he is okay cz he didnt say hi nothing and he says [censored] off [censored] i wont serve you. Then i tried to call esso customer service line and he is swearing "F your mother, F you [censored]" so i got so upset there were rack of chips close to me i threw them on the floor. He aggressively ran towards me to take picture of my car license plate and non stop kept swearing at me. I have video of some of it. Then i went to use washroom somewhere else and came back to resolve with him whatever happened because it was almost new years so i thought we can solve things together. I go back and he runs towards me swearing so much and yelling. My friend came too and she asked him why he is being so rude so then he called the cops i called too they came i told them everything they were shocked at what type of people are hired at this gas station and they informed me to speak to esso customer service department. I always go to put gas and this is just beyond nasty. It is so ugly it is hard to even write what happened. I was verbally abused by an esso gas station employee who was having a bad day. This ruined my new years celebration as you can imagine. It ruined everything. I do not know why this employee is so frustrated why is looks like he doesnt want to work. There are many people out there looking for a job that can offer way better customer service than him


Jan 1, 2019

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