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Emirates Airlines / using emirates lounges

1 Dubai, United Kingdom

I travelled from Birmingham Airport to Sydney Australia and Sydney to Birmingham. I am a silver customer. I arrived at Terminal B and was departing at Terminal B one and half hours after landing. I was not allowed to use the Lounge in Terminal B, I could only use A or C. Considering how long it would have taken me to get to these lounges, I found it very annoying I had to go else where to get a seat and cup of tea. I am sure you have very good reason for this decision and I can not wait for your reply. I travelled from Adelaide to Birmingham on the 3rd January 2016 and the flight I was on the tv screen were not working properly, so I had 13 hrs 10 mins without being able to watch a film etc., the cabin crew informed me this systems was out of date.

Jan 17, 2016

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