Emirates Airlines - Baggage lostDear Sir/Madam,
Let me introduce myself, my name is Vivek and i was travelling in the Emirates Airlines starting from Trivandrum(India) via Dubai to Milan Malpensa Airport last sunday 2nd September 2007. I had 3 pieces of luggage - (a)my laptop which i took as hand luggage inside the Aircraft and (b)my small bag and (c) My suitcase the two of which i checked in at Trivandrum itself. On my arrival at Milan Malpensa airport at around 12:45 PM i went to the Conveyor for retrieving the luggages. I waited over there for a long time(almost 2hrs) and then another 2 hrs for lodging the complaint in your emirates counter- only my small bag came and not my suitcase.Although i got my Luggage back on 4-Sep-2007, I was put in a very difficult situation because i have been suffering from food poisoning and my medicine was inside the suitcase which did not come - On top of all that my company which is based in Bergamo had sent a taxi to pick me up also left when i came out after making the complaint and i was short of money at that time and some how i managed to reach Bergamo safely. I also had some important official documents, clothes inside the missing luggage. This was a very frustrating and unfortunate incident which indicates the lousy attitude of Emirates for the valuable time and safety of the passengers.
My skywards number is EK 198 942 262
Missing Bag Id AI 726144
This will be the last time i will be flying with emirates.
Phone :- 0039 3388165052