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Toyota Complaints Summary

292 Resolved
923 Unresolved
Our verdict: When using services from Toyota with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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D
10:00 pm EST
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Toyota unethical sales practices

I saw a 1998 4 Runner advertised online and test drove, told the salesman I wanted to take it to a mechanic to have it checked out. Salesman told me that I would have to fill out paperwork (1 hour later), takes me to the finance department, says I would have to leave a check for their price including TT&L; and I could bring back in 24hrs. Come in next day to do the same, new finance guy says I can't do that, that they have to take to dealer & salesman says ok. Next morning salesman calls me and starts gripping and calls & grips out my mechanic; 3 sales mgrs call me with no answers, till last one says they sold it to someone who did not want to take it to mechanic, even though I had filled out all paperwork and offered payment twice. Last sales manager very rude to my wife on the phone. I would definitely stay away from these low life professionals?

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7:08 am EST
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Toyota fraudulent practices

I had my check engine, VSC TRAC, and traction lights all come on in my 2005 Toyota SR5 one day, so I thought, okay, I will take it to the dealership to get it checked out. My fiance (the former mechanic) warned me not to be 'taken in' by these people, and just to have them figure out what was wrong with it.

I take it in 10 minutes prior to open time on a Saturday and am met by Carrie, who takes note of the lights that are on and tells me it will be about two hours to test it (I was the 8th car in line-these folks aren't hurting for business), with a minimum charge of $55.00. I thought it was high, but thought, okay, at least they can tell me what the problem is.

Two hours roll by and Carrie approaches me with lots of figures scribbled down on her piece of paper, and tells me it will be a while longer, they have the error codes but it will cost $210.00 to do further testing because they still don't know exactly what the problem is. The other figures listed on the sheet are $586.00, 296.00, etc. I feel myself getting a little shocked, because my father has been in the automotive business (body work) for 35 years and I'm not used to getting shafted or connived by shady dealership people. I ask for a moment to call my fiance who confirms my suspicions and says, 'get out of there now, but ask for the codes.'

Carrie then informs me it will be a half hour so that my car can cool down before the wires can be removed. I go outside for the half hour and women's lib all over the place to my fiance because how dare they assume that b/c I'm a woman I'm not going to have a damn idea about cars, error codes and how that all works.

THE FUN PART: Carrie brings me my invoice, I have no choice but to pay the $55.00 for two codes (which incidentally I am able to identify exactly what the problem was via the web later) and then drops this bomb. My catalytic converter needs to be replaced UNDER WARRANTY and they have already ordered the part. Then she has the gall to tell me that she's 'real concerned' about the one code and that I need to get it fixed ASAP.

Guess what? I get the part replaced four days later and all the lights are gone. My $55.00? Also gone. Apparently they thought my intelligence was gone as well. I'd enjoy it if I got my money back, but was informed that's just too bad.

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Valerie
Valerie
, US
Aug 11, 2008 3:37 pm EDT

The battery on our 2006 Toyota Camry failed without warning after 2 years and 42000 miles. Neither our local dealer or Toyota itself would accept any responsibility although we were told that the batteries provided on new Toyotas are very poor.

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Tom Mitchell
Huntsville, US
Feb 15, 2012 5:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I just got off the phone with Mindy concerning the problems I encountered pertaining to my purchase of my Scion IQ. I suppose alot of what they do for you depends on your approach. They were very apologetic about the difficulties I encountered and have offered me a policy that covers my tires for 5 years at cost. So, they (Cindy and Bill Penney) did come through for me, I guess the old saying is you get more bees with honey than you would with vinegar.

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Tom Mitchell
Huntsville, US
Feb 15, 2012 2:49 am EST
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I can't agree nor can I disagree with the above, however, I wouldn't be surprised. I just bought the Scion from Bill Penny and the following are just an indication of how professional they aren't:

1. We're just about to put pen to contract but 1st we get the grand tour of their service dept., when we head back to the car with our salesman, mechanics had come out to check it out, the hood was open, both doors and back hatch were as well, not only that there was a big fat mechanic lounging in the back seat. My salesman Jason said nothing!

2. After 4 hours of waiting for this transaction to finalize it was late and told our salesman that we would be back the next day for his manager to go over all the bells and whistles in the car. Well we did come back the next morning and his manager did go over all the bells and whistles, however, when he told me that a button which controlled the dashboard lights was also a cruise control I knew we were in trouble. But he insisted he was correct. I went home and pulled out the owners manual and of course the Scion doesn't have cruise control.

3. Lastly, I had asked our salesman at some point where the jack was in the vehicle and he told me, however, I made the mistake of assuming the there would also be a spare tire, there is no spare tire when you buy a scion, instead there is a tire repair kit, i.e., fix a flat and some patches, now I also learned if you use fix a flat the tires sensor it ruined. So when I asked about the spare tire they said you'd either have to use the repair kit or call roadside maintenance. Now I don't know how many people have the cost of a tire as it occurs, but I'm not sure I would.

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chelsea
, US
Jan 08, 2009 12:48 pm EST

I have had my vehicle serviced at Bill Penney before and have always been treated like a valued customer. I normally don't respond to postings like this but I was a little miffed. I have had Carrie before as a service advisor and thought she was honest, upfront and very helpful. Cars are so complicated these days that sometimes one light means a million things could possibly be wrong (my check engine light was on).

As with fees, as much as no one likes them it is a part of life. Time is money. The $55 fee (which I have paid before) is just like paying the air conditioning service man to come to your house or an electrician. Even if it is an easy fix.

Sounds like you had a warranty problem, it was solved and the only thing you are out, besides your time, is $55. Welcome to reality. I also doubt that Carrie, being a woman, would treat you any diffrently since you are female. I am a female and have never had any issues. I guess you just felt like going womens lib on someone. I think this is an unfair commentary.

ComplaintsBoard
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10:36 am EST

Toyota toyota service scam

Got a recall notice for my 2004 camry. Seat belt tensioner had to be replaced, which was causing the air bag light to stay on. Took it in for the recall service. They called with "bad news". They were unable to reset the sensor in the seat. So I had to pay $125 for them to hook it up to the computer to diagnose the problem. They claimed the computer said the sensor was bad and had to be replaced (for $600), but if they replaced it they would credit the $125 computer diagnostic charge. I told them I didn't have the money for that and they should put it all back together and I would pick it up. 10 minutes later they called back to say they were able to reset the sensor, but I still had to pay the $125 computer fee. It seemed like a scam to me. I paid the $125, took my car back and then called toyota to complain. (loved that) the local dealership called me and insisted they had done nothing wrong, but as a token of good will they would give me a voucher for my next service visit. (if they did nothing wrong, why give me the voucher?) I used the voucher and will never go to this dealer for service again. Unfortunately, I have been hearing a lot of bad stuff about all the dch toyota delerships in the area. Buddy took his highlander in to the same dealership for service and they "found" lots of things which needed to be repaired: fuel injectors needed cleaning, transmission fluid needed to be flushed, brake pads replaced (at 30, 000 miles?). It's a scam, and they prey on senior citizens especially!

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Toyotaexpert
, US
May 12, 2013 12:21 am EDT

The dealership gets paid a lower labor rate on warranty work, so they try to pad the bill. You were smart though.

ComplaintsBoard
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1:44 pm EST
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Toyota bad service

On aug 1, I rented a car from toyota rent a car, after a minor "fender bender". I had it from aug 1 at 5:23pm until aug.2 at 4:30pm.

I was charged $60.93 (including tax). It seems I had the car for 2 calander days at $23.99 per day.

I don't remember being told this (but maybe they did). I had rented a car before and paid little attention to their long speel of conditions.in the contract under charges it does say "c",

Which I guess means "calander days".

I called their major competitors in the houston area (alamo, avis and enterprise) and they all bill in 24hr. Increments!

Then remember, they may rent the car again at 5pm, and that customer has to pay also for that day!

Stay away from toyota rent a car in houston, unless you are willing to put up with their "double-dipping".

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9:24 pm EST

Toyota costumer service

I bought a car from them on october the 11. I drove 1600 miles and the check engine, traction control, and vcs control lights turned on. I came to the dealer on november 17 and they said they will order some parts and call me to come back in 1 week. I asked why those light turned on and they said it was ok and to keep using the car. I want to know why these lights turned on in a new car and it needs a parts even though its brand new. I always used toyota cars because I thought that they were safe but after this im starting to have doubts because its a brand new car but it already has alot of problems. I would be very thankful if you pay attention to this problem. Can I keep using the car with the these problems. Thank you

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9:31 am EST

Toyota toyota financial

NEVER...EVER finance a car thru Toyota! I bought a car in January 07 and was told the monthly payments would be due on the 1st of the month. This statement was also found in the contract that I signed with them.

Well, I started getting calls saying that my car payment was late and that the due date occurred on the 15th of the month.
I tried everything to prove that statement wrong but was told that I was a liar!

To make a long story very short, Toyota has the car back and I actually have a new car (NOT A TOYOTA) that I love.

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SHIRELY MCDANIEL
, US
Jun 29, 2014 7:13 am EDT

toyota finacial
is being investigated by 20/20 and i was last complaint straw on pile. payed off vehicle early ...waited, waited on title, call dealer in marion il. said he called and gave me back number that of carol streams, il. i call them, they say go get fed x overnight and give them number on receipt. remember the word here is overnight. 2 weeks, after bank(s) cleared final payment, still 0. next call said had shipped, , , 5 days later 0, called again, going out next day...0 call again tells me sometimes it takes 3-4 days for overnight, now mad as hell. i call fed x nothing in computer of sent and tell me should have given me tracking number when shipped! plus overnight means overnight.! contacted att in chicago who is taking complaints (tons) and working with 20/20 on story...read all the complaints on pc asking for you to post complaint, then pay attention when asking log in info!they want name address, phone number ect, THESE SIGHTS ARE TOYOTA GATHERING INFO ON THEIR CUSTOMERS COMPLAINING because they know there in trouble and want to know whos taking to court in class action suit to buy you off before court! stand up fight these crooks, call att he will get in contact with
both firm handeling suit and 20/20...DONT TAKE DIRTY BUYOUT FROM toyota fin div. AND DONT BUY TOYOTA!

ComplaintsBoard
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11:03 pm EST

Toyota irresponsible response

My car was sent for service at toyota service centre (Larkin, JB) and the bumper was dented which I had only discovered 1 day later. I forwarded my complaints to the abovementioned center becauses I suspected it was damaged there. I was given a reply bluntly by the manager that such thing would never happen at his center and his workers would not lie to him without conducting a thorough investigation. I was baffled with his remarks thinking that I was out to ask for compensation. I couldn't say that they were responsible because I had no proof. The case was then handled by a customer relation officer and I was grateful that the officer handled quite well though it was confirmed by them that the damage was caused elsewhere. I am writing this complaint because I was disatisfied with the response the manager had given me becuase that was my first time buying a brand which is well-known and my first service there. As a customer I am truly disappointed with their service and I shall never step into any of the service centre of Toyota ever again because I was deeply hurt by the manager's attitude.

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adek
, MY
Jun 18, 2013 8:14 am EDT

saya telah membeli toyota hilux intercooler vnt tahun 2012, namun apa yang menjadi masalahnya ialah kenderaan tersebut belum pun sampai 7 bulan diguna telah terdapat permasalahan timbul dimana pada bahagian kompenen dashboard kereta saya telah menghasilkan satu bunyi yang pelik dan nyaring seakan akan bunyi benda terlepas pada bahagian kompenen dalam sistem tersebut.. apa yang saya kesalkan ialah saya telah menghantar kenderaan saya untuk dibuat pemeriksaan sebanyak 3 kali.. namun sehingga sekarang bunyi tersebut masih lagi berlaku dan semakin teruk terutama apabila berjalan diatas permukaan yang tidak rata.. dan dalam masa tersebut pihak toyota sendiri seolah-olah tidak dapat membaiki atau mencari akan punca masalah tersebut.. dan seolah melepaskan tanggungjawab terhadap kenderaan yang telah dijual.. diharap pengurusan pihak toyota mengambil berat akan kebajikan pengguna kenderaan anda..

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KHAIRATUN
, MY
Jan 08, 2013 1:05 pm EST

Saya telah membeli sebuah kereta vios pada bulan 3 tahun 2012..setelah beberapa bulan saya dapati terdapat retakan kecil pada cermin meter di dashboard..Lama kelamaan retakan tersebut semakin panjang dan terdapat wap berair yang telah menembusi bahagian retakan tadi akibat pemasangan aircond..Kemudian saya telah menghubungi pihak toyota untuk menukar cermin meter yang baru..temujanji telah di buat dan cermin meter telah di gantikan pada 28/9/2012..Malangnya kejadian sama telah berlaku pada 9/1/2013 di mana cermin meter yang di tukar tadi telah mengalami keretakan yang sama..Saya sangat tidak berpuas hati dengan apa yang berlaku..Kalau kejadian yang pertama tadi saya boleh bertolak ansur tetapi apabila kejadian yang sama berulang menyebabkan saya tertanya2 " Inikah mutu kereta toyota yang selalu di banggakan org".".cermin meter pun boleh retak apalagi bahagian enjin yang lain..menyesal aku beli toyota..
Kepada pengguna2 kereta toyota di luar sana..Adakah sesiapa yang mengalami masalah yang sama dengan saya?Boleh beri pandangan atau komen anda..Terima Kasih..Khairatun [protected]

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Cindy Checkley
Elkhart, US
Mar 28, 2012 2:23 pm EDT

I have a 2011 Toyota Camry and I am having problems with reception on my radio. Took to the dealer and was told nothing could be done about it. Well I am fond of Toyota's and for 10 years owned a 2002 Camry and never once did I have bad reception with that radio. I can not believe nothing can be done about such a problem. Have the radio is off a lot because of this problem. I hope since you are the complaint center you take these complaints seriously. From a radio listening person who is not very happy.

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Badir
, AE
Mar 18, 2012 11:58 pm EDT

i bought a brand new land cruiser 2012 model just two weeks ago from toyota dealer in Dubai... i noticed lots of rust spots on the chassis of the same car ... the car is just done 1000km and know with the dealer for service... it is unbelievable you see find your 2012 model cat with rusted chassis... the delaer offered to repair it and apply coating once again but i did nit agree... if you need more detail you can call me on [protected]

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Grace Hlatshwayo
, ZA
Apr 20, 2011 10:46 am EDT

I encountered a problem with my last service on the 8th Apr 2011 at monument toyota in wilropark, Gauteng West in South Africa.My RunX went in for the 150 000 km service, I didn't receive any call during the day for an update as to how things were going.I knew something was not right with the car but when there was no calls I thought that my car just needed service and that's all.Went to fetch the car after work and was told that everything was fine.As i drove out I realised that the sound that was there in the front was still there, I couldn't return as they had already closed.
I'm now wondering if the service was even done...The gear handle didn't feel tight, the service book not updated, car sounds as you drive still louder, car radio still programmed, to name some.Took the car to Tiger wheel and tyre the following day (saturday) and told that the wheel barrings were worn out and the brake pads finished amongst other things.I'm wondering if Toyota 's quality standards and customer satisfaction policies no longer exist or what. I called in after the weekend for clarity and answers but I'm still not happy with the service I got.I received an sms for feedback on the service and I told them I wasn't happy but never got a follow-up call or anything. Please advise on what to do next! I believe this is not fair, I'm not convienced that I got the best service and what pains me is that I've TRUSTED Toyota with my and my family's lives and I've always used their services and got satisfaction out of it. I'm about to buy my next car and wondering if the option I had is the best one... Disappointed Grace Hlatshwayo

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Ray Hackney
Sault Ste Marie, CA
Dec 16, 2010 6:02 am EST

Hello! We bought a Toyota Venza in Augest 2009 and have had it back to the dealer many times. The Traction control for the fron wheel drive pulls very hards to the right on normal acceleration. In the snow and ice in northern Ontario this is very dangerous and when in the centre lane at a stop light, you accelerate to go and you are drifting to the car beside you. The service manager has told me on many occasions that there is nothing wrong with my car. We have purchased many new cars and all were fine no drifting only the Toyota Venza. We are very unhappy with the dealer and when we try to send an email to Toyota we can't because the form will not accept our postal code. No more Toyota for us.

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shaik ahmed amodi
, IN
Aug 17, 2010 5:08 am EDT

hi,
i owe a prado landcruiser in saudiarabia and wanted to buy a toyota fortuner in india.
the showroom that i visited was dobro toyota at basheerbagh, hyderabad, andhra pradesh, india.
my fortuner car has been booked by my name that is SHAIK AHMED AMODI.
we where in a hurry need of the car. firstly the manager named jyoti stated us that she will deliver the car after two months.

my car was booked on march 2010. when i turned back to the showroom after two months, that is may 2010.the owner of the dobro toyota owner named pankaj has met me and said that sorry jyoti is no more working here and the one who has committed you can go to her.the first day when i had been for booking on may 2010 i had been offered to buy the fortuner on hand by paying a premium of 300, 000 rupees. i said no i am not in a hurry pls deliver me in may as you have said. hence no jyoti and pankaj was just saying i dont know its not possible you are wrong.instead i had proved that i am not wrong by asking the accountant and the sales executive who was present at that time of advance payment for vehicle booking of 100, 000 rupees.
mr.pankaj had said no worries i will hand over the car to you by june or july or max. surely by first week of august.when i turned back to the showroom again they where making a lame excuse that we where trying to reach you but you where not getting connected. though they have my e-mail, i told them no i didnt get any calls and its the same correct number i have submitted you have my e-mail as well you could have mailed me.
hence again mr.pankaj said i will be able to deliver the vehicle to you at the end of this month that is august.
on other hand there where 2 white fortuners kept in the showroom cellar. then mr.pankaj himself clearly said sir 50, 000 premium and i will give you the car now itself or you have to wait till the end of the month.i am really disappointed hence cancelling the booking.

please TOYOTA look after what is going on by sending your executives as customers and you YOURSELF will notify what crap is going in so called TOYOTA motors

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simmone31
, MY
Jul 23, 2010 2:34 am EDT

I absolutely agree; TOYOTA needs to retrain their staffs on handling customers on the following:-

1) The toyota service center staffs need to listen carefully to what customers say rather than assuming and simply scribbling on the service order. I complained about " sulfur" smell from the air conditioner and they wrote "sour" smell.

2) Toyota service center staffs need to understand that they are dealing with many educated people and not people who just take in what they say. For example I said "air cond emits sulfur smell" they told me the car mat smells and asked me to remove the mat. If the car mat is smelly, I can smell it if I open the car everytime as most of the time my car is parked under the sun at the office too. Rubber and sulfur smell is totally different. My car has no smell at all...until the engine is running and the air conditioner is on.

3) Now, any sharp mechanic can diagnose where the sulfur smell derive from 1) they have to ask themselves which part of the car produce such chemicals? a) The Battery b) The exhaust system c) the catalytic converter.

4) So the mat was removed, the air cond coil was cleaned and the aid cond still emits the sulfur ordor. In such a case, they should refer to higher management and discuss with the assembly line. But they will say...NOBODY COMPLAIN

5) Many new vios users are facing and some will be facing such problem in the future. Innova users too. So if anyone is facing such sulfur ordor (sometimes we call it the rotten egg smell, please write in or email me) We can form a group to show them that WE THE USERS ARE NOT SLEEPING.

6) Due to globalization, lots of problems are being shared and this sulfur problem is known since 2003; yet toyota is keeping quiet. I wonder whether the rejected part which is the catalytic converter is being chucked into the Asian market after the Americans rejected them.

7) You can call the head of the department from morning till night and they will always be in a meeting or outstation. They are never around to at least give you a courtesy call. Looks like everyone is a chicken.

8) TOYOTA STINKS! is a better description...cos my car is still SMELLY.

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Hilmi
, MY
Mar 16, 2010 10:37 am EDT

Saya juga telah menghantar kereta vios saya (WNE5990) utk diservis ke magna viable sdn bhd pada 26.2.2010 yang lalu. sy terlupa yang sy telah simpan kasut adidas (white with dark blue stripes) dan kasut camel saya (brown - kasut hantaran perkahwinan) yang jumlahnya RM500++ di bawah tmpt duduk kerusi pemandu dan sebelah pemandu secara tersorok. Dan pada masa itu kereta sy adalah yang terakhir siap diservis walaupun saya antara yang terawal menghantar kereta saya. Kerana mengejar masa untuk ke solat jumaat, saya tidak memeriksa keadaan kereta dan barang2 di dalam kereta saya.Akibatnya kedua-dua kasut saya hilang. Setelah 3 minggu barulah saya tersedar yang kasut sy telah dicuri semasa kereta saya diservis di pusat servis toyota bangi. Sy berasa kecewa kerana ia berlaku di pusat servis Toyota yang sepatutnya mempunyai pekerja-pekerja yang profesional.Saya tidak mengharapkan supaya kasut saya ditemui semula tetapi sekadar untuk memaklumkan kepada mereka supaya lebih peka terhadap kelakuan pekerja-pekerja mereka..terima kasih..

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Hashidan Musa
, MY
Mar 08, 2010 9:01 pm EST

Saya telah menghantar kereta toyota vios, no pendaftaran (DAN 43) saya ke pusat servis toyota MAGNA VIABLE SDN BHD SEKSYEN 10 BANDAR BARU BANGI SELANGOR pada 05.03.2010 jam 1500hrs untuk servis 30, 000km dan membuat aligment, balancing keempat-empat tayar kereta saya.Dan saya juga menunggu sementara kereta saya di servis di pusat servis berkenaan.Sehingga pada jam 1645hrs saya telah diberitahu daripada salah seorang penyelia di pusat berkenaan (Syed Eskandaryan Syed sopy) bahawa kereta saya telah mengalami kerosakkan yang mana tangki air kereta saya telah bocor di sebabkan oleh pekerja di pusat berkenaan.Kejadian ini berlaku semasa kereta saya dihantar ke pusat vendor untuk membuat aligtment tayar dan balancing.Dan selepas diberitahu oleh penyelia, seorang Manager pusat servis (EN FAUZAN) datang kepada saya memohon maaf dan berjanji akan menukar tangki air berkenaan kepada yang baru.Dan saya bersatuju, dan pihak pusat berkenaan meminjamkan kereta toyota avanza sebagai ganti sementara menunggu kereta saya siap.Pada keesokkan harinya pada jam 1745hrs, saya telah ke pusat berkenaan semula untuk mengambil kereta saya kembali.Setibanya saya di sana, diberitahu oleh En Syed Eskandaryan bahawa, manager mengarahkan supaya tangki air dibaiki sahaja tanpa diganti yang baru.Saya tidak berpuashati dan terus menghubungi En Fauzan akan tetapi panggilan saya tidak dijawab.Sehubungan dengan itu, saya telah menghubungi pihak ibupejabat (HQ) toyota dan telah mengadu tentang kejadian tersebut.Pihak HQ telah berjanji dengan saya akan menghubungi sendiri En Fauzan.Disini saya ingin menekankan bahawa, adakah pihak Toyota sentiasa bersikap lepas tangan ketika membuat servis dan apabila kejadian seperti ini berlaku kepada pelanggan yang setia kepada toyota.Dengan keadaan Toyota yang semakin menurun penjualannya, pihak toyota harus menjaga hubungan baik antara pelanggan dan toyota.Kesalahan ini adalah berpunca dari pihak toyota jadi seharusnya membuat keputusan yang bijak untuk menjaga keselamatan pelanggan.Saya mengharapkan pihak toyota mengambil inisiatif yang mana setiap manager pusat adalah seorang yang tahu tentang sebuah kenderaan dan apa itu kenderaan dan bukannya sekadar seorang yang hanya berpelajaran dan tidak tahu apa itu sebuah kereta dan menjaga keselamatan pelanggan yang diwarwarkan oleh toyota yang mana sentiasa menjaga keselamatan pelanggan.Perlu ingat dengan kerana sebuah tangki air boleh merebak kepada seluruh bahagian enjin lain dan akan memerlukan kos yang lebih tinggi dan saya mepertarungkan nyawa saya dan keluarga saya.Terima kasih.Pn Norlida ab rahman / En Hashidan Musa [protected])

ComplaintsBoard
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2:06 pm EST

Toyota fraud, lying to make a sale

To make a long story short, I asked if the Scion had day time running lights, was assured it did and bought the car; would not have bought the car without them. Was lied to, Scion doesn't have them on any of their cars. Tried to get my money back due to fraud, was told this was not possible, but they would give me $15, 000 for the $21, 000 I paid because the car was "used". When I made the initial complaint, the car was less than a week old with less than 200 miles on it yet was told it was used. Westchester Toyota wouldn't budge, won't even take my calls and I told them due to being lied to in order to make a sale, I would report them to any place I could come up with. Nobody should be lied to in order to make a sale. Westchester Toyota is the worst kind of business.

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DougTWilliams
Saint Paul, US
Dec 24, 2009 9:03 am EST

Wow, the stupidity in the original post shocks me. Do some research before going out blindly to buy a car. Plus you were at the dealership. Wouldn't it be easy to just go into one of the scions and see if it had daytime running lights. Car is still considered new, meaning the car didn't transfer from dealership to buyer at all. More than likely the car was bought or they swapped new vehicles with another dealership. Hence the miles from driving it from the other dealership.

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buddrick fizzlemeister
Springfield, US
Sep 10, 2009 9:09 pm EDT

To Hardball, I'm sorry for your situation, but like you said, she didn't read the contract. That's on her. Too bad.

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buddrick fizzlemeister
Springfield, US
Sep 10, 2009 9:07 pm EDT

A car is used as soon as it is purchased. They cant resell it as new since the title has been sent out to be put in the finance company's name. So that is irrelevent to argue about. Also, what is the concern about daytime running lights. Sorry, I'm just trying to see the justification of returning a otherwise good car because it doesnt have daytime running lights. Not to be rude, but you can't expect a salesman to be the know every answer. You have access to the internet, I'd suggest doing some research next time before you make such a large purchase such as a car.

It's hard to agree with someone that doesn't understand that they are at fault. Its your responsibility to know what you are buying. That salesman sees you as a means to pay his bills. He sells you a car and probably never gives you a second thought. It sucks, but thats the way of the game. Good luck though.

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hardball
,
Nov 05, 2008 9:10 am EST

Well, get this! My mother-in-law went into Freeman Toyota of Hurst, Texas. The sales person along with the fleet manager agreed on a price of a Camry. during the financial process, she was told that the GAP insurance was included on the car at no expense to her. She spent 4 hours in there and just wanted to get home. So, not checking over the contract she signed it only to find out when she got home that the GAP insurance was added to her contract. (apprx. $274). Take about fraud and being lied to!

I will investigate our options. My concern now is, "How many others have added cost on their contracts?"

Toyota lost me as a buyer and my kids as well. I take bets the grand kids will not buy one either.

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Toyota about the toyota car lottery inc 2008.

I was informed by Mr. Vasco Bernado (Toyota Car Lottery Inc 2008 . TOYOTA CAR AWARDS) that I won a cash prize of £600, 000.00. (Six Hundred Thousand Great British Pounds) and a brand new Toyota Prius car International programs. And asked me to contact with the MR MAC ROI (email:[protected]@live.com
Tell:+[protected]. TOYOTA CAR POWER DRAWS CLAIMS AGENT) with my following detail
1.Name in full :
2.Address :
3.Nationality :
4.Age :
5.Sex :
6.Occupation:
7.Phone/Fax:
8.Present Country:

Now if it is true plz inform me via e-mail how to get my winning prize

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Toyota email

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From toyota car lottery inc 2008 "toyota car lottery inc 2008"
To undisclosed-recipients:
Subject spam-low: message from toyota car company

Next
Previous
Date: sat 10/18/2008 8:41 am
View: html | text | header | raw content

Toyota car lottery inc 2008.
Toyota car awards
2 the heights,
Brooklands,
Weybridge, surrey.
Kt13 0ny.

Dear winnerthis is to inform you that you have been selected for a cash prize
Of £600, 000.00. (Six hundred thousand great british pounds) and abrand new
Toyota prius car international programs. The selection process was carried
Out through random selection in our computerized email selection system (S)
From a database of over 250, 000 email addresses drawn from all the continents
Of the world.

To process your prize you are to contact your claims officer through our
Accredited prize transfer agents as stated below:person: mr. White cole.

Mail: [protected]@yahoo.com. Hk
Toyota car power draws claims agent.

Please provide him with your secret pin code ty7448500 and
Your reference number 799bv90 also provide him with the under
Listed information as soon as possible:

Verification and clearance form to be filled:
Claims requirement:

1. Name in full :
2. Address :
3. Nationality :
4. Age :
5. Sex :
6. Occupation:
7. Phone/fax:
8. Present country:

Any winner below the age of 18years is automatically disqualified.

Note: do not reply this mail. You are to contact your claims officer
Immediately.

Regards,
Mrs. Rosemary adams

Toyota car lottery company (Tclc)
Mr. Viladilav yu. Khomich (Toyota company chairman)

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Lile Barker
Staunton, US
Aug 18, 2011 7:06 pm EDT

We have had 3 Toyota Vehicles and the 1st 2 were good vehicles. The last a 2009 Camry HB has had several defects. The Carpet, the gas peddle and the sudden increase in speed cause by the speed control. The drivers seat has now torn and they say it is not covered by warranty. The front valance panel has a crack and this was also not covered. The car is the most poorly constructed that we have had. Other auto dealers are giving warranty of 100, 000 miles and I would suggest a person look at this in buying a car. The prise of auto certainly woulf justify the 100, 000 warranty. We will no longer be buying a Toyota. To call with a complain does not good. I was told an expert looked at the seat. Now I ask you is a mechanic an expert on seats. They actually referred us to a upholster that does do seat.

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Toyota bad service

I had my 2000 Toyota Tundra truck taken to Day Toyota for inspection this September, as I did every year. Only this year I was told they could not inspect my truck because the frame was rusted out above one of the rear wheels. They never mentioned any problem with the frame in prior years and all of my service was done by them. They said Toyota could do nothing about the problem because they had no problems with the Tundra frames, only the Tacoma Truck frames. My truck is only 8 years old and has about 53, 000 miles and the body is in great shape. There is no way that is is not a manufacturing defect, yet Toyota refused to do anything about it. I am a senior citizen on a fixed income and I certainly did not buy my truck in 2000 with the expectation that it would be junk in 8 years. It is going to cost me $7, 000 to have a new frame installed. WHAT A RIP OFF! I'm done with Toyota, they do not back up their product when something goes wrong!

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Toyota ripoff merchants

This outfit employs shady sales people and finance managers. They tell lies to your face about your credit score in order to raise the interest rate you have to pay on financing. They cheated my girlfriend by adding charges for paint protection, GAP insurance and extended warranty all of which she didn't understand and thought were being included in the asking price. All these extra ripoff charges raised the selling price by over $2000. They also lied to her about the finance term telling her it was over 72 months but wrote the contract for 75 months. They charged her 12.9% interest when other dealers were charging between 6% and 8%, she has a good FICO score. We went back to the dealers and insisted they cancel the contract. They were at first embarrassed that they had been caught out, but then became very defensive and copped a nasty attitude when I told them I was aware of all their scamming tricks and the fact that they had tried to take advantage of my friend who is an unsavvy female. Fortunately my friend was offered a deal to drive off with the vehicle and take it home for me to check it out and had 48 hours to bring it back if she didn't want it. Ironically the sales guy had previously told her that they could never agree to such an arrangement, but the next day called to say that he could do it (another example of the lies they make up). Once I saw that she had been ripped off on the sales price we took the car back and insisted they cancelled the contract. Three different people then tried everything to get us to proceed with the deal after removing all the unwanted extras (paint protection, GAP insurance etc). They had even added 7 year extended warranty when the car was brand new and already had a 3 year factory warranty! We had them remove that as well from the contract. We considered the new "deal" for a while as my friend really needed new wheels urgently, but eventually decided we didn't want to deal with these sharks out of principle. These guys are liars and cheats and consumers should be wary of dealing with them. Don't ever let your friend, family member, partner etc go to buy a car at this dealership unless they are a savvy car buyer, otherwise these crooks will rip them off big time! David the Manager (an oriental guy) is a nasty piece or work and Steve (sales guy) is extremely arrogant and pretty dumb though he tries to act intelligent as he spews a bunch of BS out of his mouth. Caveat Emptor!

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nottelling12
, US
May 30, 2016 11:52 am EDT

This dealership ripped off my elderly mother. She thought she purchased her vehicle on a six year loan only to learn 3 years later that she was in a lease. She had the option to pay the remaining balance or be SOL. In addition to paying off the balance, there was an additional $1200 in transfer and other fees. Total crooks!

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Toyota business under table regarding landcrouzer cars

I booked car land cruiser vxr white color…in may 2008…. But I could not receive it until now…. I noted that some customer booked after me and received their cars. I cam to know that the sales staff in the show room do business under the table to upfront your request. Eg special if you request white top of the range land cruiser.in addition if ur care arrive the will call you and tell that we have other color so the can give your prefer color to the costumer that the hace under table business with them.

Note: we all love bahawan family because the are the most helpful family to the needs in this country.

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plumber mohammad ibrahim (arrian)
, OM
Nov 17, 2012 8:04 pm EST

i have 20 years experience of plumbing work in pakistan iran and oman i know
english arabic hindi and punjabi languages i want job in gulf please help me for finding job my cell is [protected] and [protected]
thank you

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sindhusreemanoj
, QA
Dec 17, 2011 7:54 pm EST

I Manoj Kumar V.G would here by like to apply for the post of Automobile service manager in your esteemed organisation. I have 18 years experience in automobile service industry in various possitions. The last 6 years as a Senior Manager. Presently I am working as a Service Manager in Peregrine Automobile Service W.L.L. Doha, Qatar.

Thanks and Regards,

MANOJ KUMAR V.G

MANOJ KUMAR V.G

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SACHIN JIYALAL RAJAK
, US
Jul 02, 2011 5:58 pm EDT
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sir, MY NAME IS SACHIN JIYALAL RAJAK. PRESENTLY I AM WORKING IN SAUDI ARABIA WITH GENERAL MOTORS.I WOULD LIKE TO WORK WITH YOUR COMPANY.AS A GENERAL TECHNICIAN MY e mail id is= sachinrajak85@yahoo.com

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robymathew
, AE
Apr 14, 2011 9:36 pm EDT

sir, I am roby mathew working in a mazda dealership as a supervisor cum road tester in dubai.I would like to job in your caompany as the same category.I had FORD and SUZUKI working experience. I hope that, you will select me in your company.I am looking for your replay THANK YOU Mob [protected]

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hondablogger
, US
Feb 23, 2011 12:06 am EST

HONDA OF PRESIDENT SCAMMER! HENRY COFFEEN CON-ARTIST!

http://www.hondaofburleson.com/

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digambar
, IN
Dec 27, 2010 3:26 pm EST

Dear sir, I am interested in Job in your Company. I was worked in “GULF COUNTRY” for the post of Mechanical. Currently I am working in “TATA CAR DEALER WORKSHOP” as ‘Mechanical Supervisor’(Team Leader).
I hope that, you will select me in your company. I am waiting for your response. Thank you!

Digambar Aldar
.

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Toyota false advertising

Libertyville Toyota advertised in the newspaper on Thursday to lease a 2009 Camry LE $0 down $199 month, with $199 due a lease signing plus taxes, title, etc. Friday I called to make sure the deal was still good and "Jeanetta" said yes and I told her I would be in Saturday evening. Went in on Saturday and showed her the ad and she said, "let me see if we still have it because the ad is for a demo model", OF COURSE it was "sold earlier today". They wouldn't give the same deal as they had advertised on any other model. That seems to me like a bait and switch scam. That dealership is CRAP and I will never recommend anyone to go there!

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Toyota website doesn't work

I can never get the website when I try to pay my monthly payment! What gives? It is so annoying. It seems you would eagerly accept online payments. Why is it your site never works? It seems I must write 100 words in order for this message to be posted. So how many times and ways can I say it? Get it up and running! Some of us prefer the modern and convenient way of paying our bills. Get with it! help us out! Why have an on line payment service if it never works?

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Toyota fraud and scam

I was ripped off during service, I would suggest to get written estimate when you drop the car, don't believe them that discount or coupons will be applied during payment. They gave me quote over the phone so I took my car for service, but after service when i went to pick up the car, the charged me totally different price and even refused to apply coupons printed from Jay Wolfe Website. I was told they have new management and sure looks like they don't care.

No wonder people don't go to dealers for service any more.

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Dr. B.
Dublin, US
Jul 22, 2010 4:30 pm EDT
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Toyota make quality vehicles but provides horrible service.

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Debbie
Mesa, US
Dec 20, 2008 1:28 pm EST
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I agree because it happened to me. I got a verbal estimate of 250$ & 2 hrs labor but the bill ended up almost 1200.$ I am trying to get someone to help me with the safety concerns I have & the money back. I did find out this isn't the first time this has happened to the same year car.

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Toyota worst service ever

For two years I constantly got my car serviced at Rick Hendrick, when I purchased my car I was told if I did business with them I would recieve free tires for life, as long as I kept my car serviced with them. I was faithful in going to get my car oil changed and my tires rotated at Rick Hendrick Dealership, and I was even getting calls saying its time for a rotation or an oil change. But when it was time that I needed new tires I could not get them because I never got a front end alignment. NO one ever told me I needed that. So I was not able to get any tires, I even talked with the customer service manager he offered to give me some gently used tires off the models for sale if they had any. Unfortunately I was not given any tires for life and I took my business to Walmart and got tires and service for half the price and they vaccumed out my car for free.

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Toyota got stuck

I had my car taken from Mark Jacobson before my credit was approved. After several attempts and a month of driving the new car, Southeast financed me at an outrageous amount of 411.00 a month for a Corolla. I only went to look and was fast talked and when they had so much trouble with my financing I told them forget it I want my Honda back...that was a joke, they sold it out from underneath of me, illegally with payments I did not want. Where’s my Honda? What to do?

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Tip
Durham, US
Mar 17, 2009 10:44 pm EDT

That response was not nice. Thad, things can get better. Unfortunately sometimes we learn the hard way. Too many car dealerships are out to just get your money AND get their money via comission at ANY COST. It doesn't matter to them what it might cost you. Good Luck.

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MR. GOOD CREDIT
Durham, US
Jan 27, 2009 6:24 pm EST

Sorry about that kid...but you are just another fish in the hook...don't be an idiot next time you buy a car...but the most important part " PAY YOUR BILLS ON TIME" i'm sure your credit suck...tell us about it Mr 411 a month toyota corolla( financing 18k for 72mt @ 18%) = 411...= BAD CREDIT !

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Toyota unhappy with service department

After buying and having my car serviced at elmhurst toyota for 5-years, I was amazed at what happened last saturday. I cracked my driver's side mirror; not the casing or motor, just the mirror. I took it in to get replaced. two hours later, they said it would have to be ordered and would cost $300.00. since I had already spoken with autozone and knew the price of a replacement mirror ($38) I asked why $300? oh, the casing is cracked I was told. so, I said show me. fifteen minutes later, no crack and the mechanic says well, we crack 3 out of 4 replacement mirrors so we want you to pay $300 for the full assembly. no, I said, just the mirror. I was told (after I paid for additional repairs they found when they inspected my car without my permission) the part was ordered. I received an email (no phone call) late today from the service director daniel briggs. he wants me to pay $300 for the full assembly; they break 3 out of 4 upon install. and, if I don't and they break it during install, even though I would pay $50.00 for the install, they will not absorb the cost.

I'm speechless; to find this level of deceptive practice from a firm like this is so disappointing.

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Toyota bad quality of toyota's product

Many people think that Toyota is a good car model. But, I had a bad experience. As a owner of new 2006 Toyota Highlander (hyb_LTD), I had 5 times of incidences of the front windshield dents or crakes caused by flying stones within 3 months. I had contacted Toyota customer service and did not get an appropriate response. Subsequently, I experienced 3 more similar incidences within the past 8 months, which all caused more severe damages on the front windshield. Some cracks extended automatically to more than 8 to 12 inches after single attack by a small flying stone. I, then, again contacted Toyota Customer Experience Center, requesting investigation and resolution. After repeatedly inquiring, the staff member created a case number and agreed to have an inspection. However, the field inspector never came, instead, without an inspection; he simply told me by phone that all damages on windshield were not product-quality related, so he would not come. I kept trying to contact Toyota Customer Experience Center, but there was no chance that I could directly speak with the assigned case manager over the phone for the past more than 4 months.
For my safety, I changed the front windshield without any Toyota’s help. Although I continue driving the same way as usual, and had several flying stone incidences, I have never had any dent or crake, suggesting the quality of these two pieces of windshield seems different. I am very dissatisfactory about the way that Toyota treats customers and the quality of its original windshield.

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ToyotaSucks88
Deltona, US
Aug 09, 2013 2:39 pm EDT
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Toyota customer service is trash i totally feel you. They dont care about you as the consumer at all, nor will they help you or take responsibility for there cars. Im sorry you had to go through this im going through a lemon law case with Toyota as well. They allowed there dealership to be little me call me a liar in the middle of the show room and even ask me to leave because they wouldnt process my request. and they didnt even apoligze on the dealerships behalf. good luck to you.

Toyota In-depth Review

Header 1: Overview of Toyota

Toyota is a renowned automobile manufacturer that has been producing high-quality vehicles for decades. With a strong reputation for reliability and innovation, Toyota has become a trusted brand in the automotive industry. Whether you are looking for a compact car, a family-friendly SUV, or a powerful truck, Toyota offers a wide range of vehicles to suit every need and preference.

Header 2: Vehicle Selection and Variety

Toyota boasts an impressive selection of vehicles, catering to various lifestyles and preferences. From compact cars like the Corolla and Camry to spacious SUVs like the RAV4 and Highlander, Toyota offers a diverse range of options. Additionally, Toyota also offers hybrid and electric vehicles, such as the Prius and Mirai, for those seeking eco-friendly alternatives.

Header 3: Quality and Reliability

When it comes to quality and reliability, Toyota sets the bar high. Known for their exceptional build quality and long-lasting performance, Toyota vehicles are designed to withstand the test of time. With rigorous testing and strict quality control measures, Toyota ensures that each vehicle meets the highest standards of reliability, giving customers peace of mind.

Header 4: Performance and Fuel Efficiency

Toyota vehicles are known for their impressive performance and fuel efficiency. Whether you're looking for a sporty driving experience or a fuel-efficient daily commuter, Toyota offers a range of engines and drivetrains to suit your needs. With advanced technologies like hybrid powertrains and efficient engines, Toyota vehicles deliver both power and fuel economy.

Header 5: Safety Features and Ratings

Safety is a top priority for Toyota, and their vehicles are equipped with advanced safety features to protect both the driver and passengers. From standard features like airbags and anti-lock brakes to advanced driver-assistance systems like lane departure warning and adaptive cruise control, Toyota vehicles offer comprehensive safety options. Toyota consistently receives high safety ratings from reputable organizations, providing customers with peace of mind on the road.

Header 6: Technology and Connectivity

Toyota stays at the forefront of automotive technology, offering a range of innovative features and connectivity options. From touchscreen infotainment systems to smartphone integration and advanced navigation systems, Toyota vehicles are equipped with the latest technology to enhance the driving experience. Additionally, Toyota offers features like wireless charging and Wi-Fi connectivity to keep you connected on the go.

Header 7: Customer Service and Support

Toyota is committed to providing excellent customer service and support throughout the ownership experience. With a vast network of dealerships and service centers, Toyota ensures that customers have access to reliable maintenance and repair services. Additionally, Toyota offers comprehensive warranties and roadside assistance programs, further enhancing the ownership experience.

Header 8: Pricing and Financing Options

Toyota offers competitive pricing across its vehicle lineup, providing customers with value for their money. Whether you're looking for an affordable compact car or a luxurious SUV, Toyota offers a range of pricing options to suit different budgets. Additionally, Toyota provides flexible financing options and lease programs, making it easier for customers to own their dream vehicle.

Header 9: Environmental Sustainability

As a leader in the automotive industry, Toyota is committed to environmental sustainability. Toyota has made significant strides in developing hybrid and electric vehicles, reducing emissions and promoting eco-friendly transportation. With initiatives like the Toyota Environmental Challenge 2050, Toyota aims to create a sustainable future through innovative technologies and practices.

Header 10: Resale Value and Longevity

Toyota vehicles are known for their excellent resale value and longevity. Thanks to their reputation for reliability and durability, Toyota vehicles retain their value well over time. Whether you plan to sell or trade-in your vehicle in the future, choosing a Toyota ensures that you'll get a good return on your investment.

Header 11: User Reviews and Testimonials

Customer satisfaction is evident in the numerous positive user reviews and testimonials for Toyota vehicles. Many owners praise the reliability, performance, and overall satisfaction they experience with their Toyota vehicles. Reading user reviews and testimonials can provide valuable insights into the ownership experience and help potential buyers make informed decisions.

Header 12: Comparison with Competitors

When comparing Toyota with its competitors, it consistently stands out in terms of reliability, quality, and resale value. Toyota's extensive vehicle lineup, advanced safety features, and fuel-efficient options give it a competitive edge in the market. Additionally, Toyota's commitment to environmental sustainability sets it apart from many competitors.

Header 13: Pros and Cons of Choosing Toyota

Choosing Toyota has numerous advantages, including exceptional reliability, a wide range of vehicle options, and strong resale value. However, it's important to consider individual preferences and needs. Some potential drawbacks may include higher initial costs compared to some competitors and a less sporty driving experience in certain models.

Header 14: Conclusion and Recommendation

In conclusion, Toyota is a reliable and reputable brand that offers a diverse range of vehicles to suit various needs and preferences. With a strong focus on quality, reliability, and innovation, Toyota consistently delivers vehicles that exceed customer expectations. Whether you're looking for a fuel-efficient hybrid, a spacious SUV, or a reliable sedan, Toyota is a brand worth considering.

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