Electrolux — bad product

I purchased the Electrolux 2-1 pronto approx. two years ago and it has already quit working. It will not take a charge. This is a defective product. It is a piece of junk!! I am requesting at least half of my money back; I paid approx. 99.00, but of course, do not have the receipt after this long of time. Electrolux should do right by people and refund their money or at least part of it. I would appreciate hearing from a representative of your company.