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EgyptAir / Services & safety

1 Egypt
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I would like kindly to bring to your attention few incidents that took place during my last experience travelling with Egyptair on the Jeddah – Cairo route in Business Class ( B737-500 ).

1. On arrival of flight 662 on 15JAN Cairo, we have arrived 15 minutes ahead of time and it took us 20 minutes from the aircraft parking stand ( Terminal 3 ) to the Terminal Building ( Terminal 1 ) sightseeing all the back area of the terminals and cargo village. Which was really a shameful ride.

2. The bags took almost 55 minutes to be delivered from time of arrival. Without any announcement from Egyptair staff who were not there upon arrival on the conveyer belt.

3. Business class bags were delivered after 80% of the Economy bags were gone through.

4. On departure of flight 671 on 22JAN Cairo, it took us almost the same time to reach the aircraft and of course the same airport tour from Terminal 1 to Terminal 3 which the aircraft was parked ( A321-200 ).

5. Boarded the aircraft and was surprised to find out that the business class seats are no more than economy class seats, blocking the middle seat in between. ( So this is not a business class product ).

6. The doors were closed and the aircraft pushed back while we are still standing in the aisles of the aircraft solving the seating problem and the hand luggage overhead placement, which other passengers were allowed more than one piece of hand luggage.

7. Which made me really laugh that the flight attendant began its in-flight service by passing the cold towel and passing the sweets to passengers in Business class. The male Supervisor was busy talking with other crew and did not give attention to what is going on, till a nice lady ( which was serving in Business class ) removed the newspapers from the over head bins to free space for my laptop carry on case bag.

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