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eDreams / flight booking

1 Spain, United Kingdom
Contact information:

I booked a direct flight from Malaga to Gatiwck through edreams. When I received confirmation it said I had a six hour stop at Madrid. Although hugely inconvenient, I decided to keep the booking. When I received the online check in, the flight was from Malaga to Heathrow, via Madrid. I have now had to book another flight with another operator. I emailed edreams and did not get a reply and I have tried calling but cannot get through. I have now noticed many people have had similar problems and have posted details online.
Please advise what I should do next.
Kind regards
Jason Parker

Nov 11, 2016

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