Edgars Fashion / Edcon / service from store manager

Durban, ZA

Item was purchased from Legit store City View on around 20th November by my sister for my wife as a gift the item was the wrong size and my sister lost the receipt.I took the item back to the same store yesterday to have it exchanged for a different size and the price tag is still attached to to item, but the store Manager was not at all helpful and did not under any condition except the item without the receipt, I don't shop at City View I shop at Gateway or Pavillion but because I did not have the receipt I drove from Verulam to City View to exchange this item but was a waste of my time and money cause she was very rude about the whole matter. I even suggested getting a bank statement or time of when it was purchased but she refused.
I am very disappointed with the service of all the Manager at the store, I have exchanged a lot of other gifts at Edgar's, Jet and others without receipt so what makes her store different.
The store Manager was Sharan Naidoo

Nov 28, 2016

Post your comment