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eBay complaints 886

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eBay rips people off on ebay

On March 23, 2005 I won the bid on a portable dvd player. I sent the payment promptly to Kimberly Adolf. She left positive, glowing feedback for me for the quick payment. She emailed me and said that she would send the dvd player out on early in the week. Then I email her about a week later and ask her when she mailed it and she said Friday... since when is Friday early in the week? I never received the dvd player. She then proceeded to stall by saying she'd ship a new one once her "supplier" shipped her some. Then she said she'd refund me because she didn't know when she was going to get more dvd players. She said she would pay half that weekend and the other half the following weekend.

Needless to say I never received a dime from her. She has made a number of promises and doesn't follow through. She is a liar and a thief. Fortunately, ebay banned her so she can't rip off anyone else. I'm sure she's finding another way to rip people off.

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mr money
st paul, US
Dec 27, 2010 3:17 pm EST

@ justpassinthrough you are apparently the one full of [censor] < The simple fact that he dosn't want to give out the name of the supplier he found proves him to be more honest than you 1. he obvousily is not trying to sell anyone here if he was he would have given the name of the supplier 2. If someone finds a supplier and does not tell you that is a TRADE SECRET [censored] why would he give away the bank [censored]! the guy is just trying to let people know that you can dropship but that it usually takes awhile to find a reputable supplier. So why dont you get over yourself and stop slandering people you dont know because you are hiding behind a keyboard you coward!

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JustPassinThrough
, US
Jan 27, 2009 10:26 pm EST

You have found some legit dropshippers but dont wanna give awy their trade secrets. HUH? Once again what someone types says more about themselves than it does anyone else. You just told me you are a weasel and a scammer who is full of ###. Trade secrets? the only trade secret that is worth it's weight is HONESTY and INTEGTIRY. The fact that you have a "secret" and rub it into our faces, tells me that yer just another scumbg. One with a small brain and alot of insecurity. Keep your trade "secrets". Honesty and Integrity are no secret...they are "SCARCE" but scarcity is not the same thing as SECRECY. Get over your self.

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Adam K.
,
Feb 17, 2008 10:03 pm EST

I would like to point out something that most people do not realize about eBay. 90% or so I estimate, of consumer products that are sold on eBay are usually drop shipped from certain companies who fulfill such orders and contracts on behalf of the seller. This allows the seller to keep costs down, since they do not have to pay to have the item shipped to them, and then pay to reship the item to the buyer themselves. The problem is, a huge number of warehouses and "dropshippers" are dishonest, and are the crooks. I have fallen victim to them myself. It is hard to find a reputable supplier. I have found a few, that ship within 24 business hours, have always stood by their products. The problem is, there are not very many out there, but a seller has to start somewhere.

In the case of your seller, I can say from my own similar experience, that she probably did have a supplier, and the supplier probably was a ripoff outfit. She probably didn't refund your payment because she couldn't get a refund from the so called supplier.

It is possible to sell without carrying inventory, however, you must ensure it is a reputable outfit, who's reputation can be vouched for by either other sellers, members, or most importantly the Better Business Bureau. An honest dropshipping outfit will not generally have "dropship" mentioned anywhere in their web address or company name. DO NOT, I REPEAT DO NOT, fall for suppliers like Simplx, or ClubDropShip, while they are reputable, they charge high fees for a crappy service. All they do is link you to other sites that you place the same order with as the buyer placed with you. It works, but you make almost no money on something like that, and most items are still priced higher than what everyone else on ebay sells for.

Either carry the product yourself, or if you do find a supplier you want to try out, place a personal order, and time how long the order takes to arrive, how well it was shipped, and if there are any problems, it is probably a bad idea to use them.

I know of some real legit dropshippers, but I do not want to give away trade secrets that I found on accident after hundreds of hours of searching.

For buyers who are really concerned, if an item listed has a stock photo, one that is used in other people's listings as well, it doesn't hurt to ask the seller if this is shipped from a third party. If it is, beware there may be problems. It's not the sellers fault, the seller just needed to get started somewhere, and happened to pick a bad supplier. People really do make money this way on eBay, but it takes LOTS of hard work and research to get set up properly for it.

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A Swisky
,
Jan 16, 2008 8:05 am EST

As an Ebay seller myself, I have to agree with Buyer's complaint. If I do not have inventory in hand, I do not list. A problem with seller's supplier is the seller's problem, not the buyer. Seller seems to have fallen for one of those get rich quick scams that tell people they can sell stuff on Ebay without carrying any inventory.

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Kimberly Adolph
,
Jan 24, 2007 10:40 pm EST

The report about me on ebay is FALSE!I was actually trying to get another one from the dropshipper, Dave Espino! They really were on backorder. When that doesn't work i really did send a refund via paypal! Its unfair that i have to have a bad report on a mistake when this seller has several negatives himself on ebay! This evil angry person barrys wife, did get a refund!

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Drema
,
Jan 04, 2007 10:55 am EST

This is another one on Ebay just like yours, Rebecca Campbell aka oscarsolivia. Her EBAYID history says.
This person's no longer a registered eBay user.
User ID Effective Date End Date
oscarsolivia Jan-26-05 Not a registered user
lolasclothes com Apr-05-04 Jan-26-05
extremecouture Dec-13-02 Apr-05-04
I won the auction being held by oscarsolivia, she even left me glowing feedback for my prompt, fast payment too. I pay immediately after auction and Rebecca said it is now mailed out within 1 day. I wait a week for my merchandise to arrive, then I email her asking when it would be here, she always reply back with friendly emails telling me not to worry, mail is slow, all sort of excuses. Another week goes by and in this time I see her feedback rating take a big drop with all the negatives. Before she make it private, these people made complaints they never received the goods either. Then Rebeccas Ebay site said she was no longer registered. There were no more nice emails, she turned nasty towards me, then never replied again. I never received my goods and I'm sure the other 100 who leave negatives, maybe more never did either. Like the ebayer you have problems with I'm sure this one is finding another way to steal from more people too, she showed no remorse, nothing. This is very unfair. At least Ebay bans these sellers to stop this.

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eBay kicked off of ebay for no reason!

I tried to put up for auction some back issues of Penthouse magazine on e-bay, I made sure to look at other auctions of this type to make sure I did everything correctly before I put this magazines up for auction.

About 20 minutes after I placed my auction and it was accepted all heck broke loose. I was barraged with e-mails from e-bay telling me that I violated the safe harbor act and that my auction was terminated and I was suspended from buying or selling on e-bay. I immediately e-mailed e-bay to try and find out what I had did wrong so I could correct it. After about 5 e-mails over a two week period I finally received a response tell me that e-bay was ramping up there fraud detection and that unfortunately some honest members have to go through some extra steps before they can use e-bay, and that they were sorry but they could not reveal what I did wrong. The e-mail went on to say that I would need to file an appeal by fax and provide them a bunch of information and that I would receive a decision within 24 to 72 hours. I figured o.k if this is what I need to do I'll do it. I did this two weeks ago and I hope maybe you have heard from them because I sure haven't, not only that my account is not just suspend it is now non existent. I have placed the same auctions on Amazon, Bid Ville and placed ads on Google base since all this happen and have not had one problem. First off e-bay's customer service is non existent and if it does exist it stinks really bad and second what gives them the right to just do what every they want in what I would consider secret and not even give you the courtesy to tell you what you did wrong and they let you appeal but obviously there appeals process is a real joke as well.

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Seo Distortion
, US
Feb 15, 2017 12:54 pm EST

eBay is useless when it comes to your account getting suspended. No emails returned or any help from the customer reps. They just flat out ignore you and expect to be content. After many failed attempts, I gave up and just decided to go stealth.

Hired these people to help me get back on: www.auctionessistance.com/shop

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Joseph Spencer
, US
Oct 24, 2016 7:15 pm EDT

eBay is as corrupt as the government. You can have a squeaky clean record, yet they will ban you out of nowhere. eBay put my business at risked and almost made me have to sell my home. No support whatsoever in getting my account reinstated, so I had to contact Auction Essistance to help me get back on eBay with a new account.

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Inspiredby3
, US
Apr 09, 2014 9:02 am EDT

I just got kicked off as well. No warning, no way to make things better, just permanently suspended. I've been buying/selling for 14 years but have been very sick with Lyme disease and mailed a couple things late. No warning that if I mail another thing late then I will be suspended. Nothing. Completely shocked.

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debfusco
Levittown, US
Nov 10, 2013 10:49 pm EST

same thing just happened to me I have been selling on ebay since 1997 . was just told I am kicked off for no reason I am taking this farther I am filing better business bureau complaint and maybe even a lawsuit if I get enough people a civil suit .anyone this happened to please contact me on my email. bubbamamaduke@yahoo.com

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Danielle
,
Dec 01, 2008 6:20 pm EST

I was listing my little sister clothing that she had outgrown and they threw me off for no reason, and will not answer my email, oh well let's all try ebid.com

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eBay i've never experienced such ineptitude with ebayers!

Today is day 50 since originally paying for a Panasonic Phone Package (3 handsets and a base station) on October 5th 2006 on ebay for $129US including shipping. Here is how they do (or don't do business). Still haven't rec'd my refund...

October 5th: Received an email with the UPS shipping information and tracking link on October 10th (I had requested Express Saver Shipping).

October 16th 2:06PM: My Email to them "Hi - Paid for this auction on October 5th - was sent the UPS tracking link (upgraded to UPS Express Saver) on the 10th (below) - still not showing that this has been shipped, only that billing information has been rec'd. Please advise of the status of my order. Thanks, Mark"

October 17th 9:41AM: Their reply "i will contact UPS"

October 18th: I called and spoke with a CSR - said they would look into it and get back to me"

October 19th 3:48 PM: My Email to them "Still waiting...called yesterday afternoon, and still haven't heard anything. You have a dozen of these up for auction, pull one off an ship it. Mark"

October 20th 12:46PM: My Email "And waiting...the person I spoke with said they would call me back. If I don't receive an answer today, I would like a full refund"

October 21st - 11:30PM: Called Modcom - spoke with Bala - who claimed that the order was closed, reflecting that it shipped. I explained my case as above, and he said he'd look into it - I called back and said it was a problem with UPS and he needed to talk with them - said in the 7 years he's done business its never happened.

October 23rd - Email from Bala at Modcom: - I have opened the case with UPS

October 26th - My Email to Modcom: "Hi Bala - you emailed me back late Monday to say you've opened the case with UPS - have you heard anything? I got rid of my old 2.4GHZ phones, and I don't have any others - so you must understand that my patience growing very thin. It has been 3 weeks for a UPS express delivery.

Please let me know what is going on, and what the expected resolution will be. Thank you, Mark"

October 26th - Email from Bala at Modcom: "I just talked to UPS and it might take longer for the investigation. I am not sure what to do. How is this? you pay for one more and we will ship it to you, if they find the first one we will take it back or if it's lost they will pay us and we can refund you. is that ok? I am trying my best to help you here. Thanks. Bala"

October 26th - My email to Modcom "Sounds good - will let you know when I purchase it so you can reference it. Thanks for your attention to this matter. Cheers, Mark"

October 31st - My email to Modcom "Hi Bala,
Got the replacement phones - thanks for the speedy ship. What is the turnaround time for UPS to determine its lost and issue a refund for the other item. When you get a chance - Thanks, Mark"

November 1st - Email from Bala "Mark, i have contatc ed UPS and they hve to send me some paperwokr for me to fill out. "

November 10th - My email to Bala "Hi Bala - Can I please get an update on the status of my refund for order 20072. Thanks, Mark"

November 14th - My email to Bala "Bala - I think I've been patient enough, don't you? I purchased this on October 5th, I complied and bought another unit off of you - and I have been the one that has needed to follow up, you ignore my emails - and I still don't have a refund in my hands. UPS has sent you the paperwork - so they will be refunding you, I shouldn't be part of this equation as its between them and you. I NO LONGER CARE WHAT PROBLEM YOU HAVE OR ARE HAVING WITH UPS. I WANT MY REFUND NOW! If I get it today I will NOT (although it kills me) leave NEGATIVE feedback.

Refund should be for $129.11 USD to Paypal. Some response please. Mark"

November 14th: Email from Modcom CSR: "Mark i will pass this maeesage on to bala, and ask him to contact you regarding the refund"

I opened the case with Paypal on the 14th - posted six other messages trying to resolve the matter - and now have filed a formal claim with them.

Basically look at the Negative ratings this guy has - I rolled the dice, and clearly lost. Bala I hope this hurts your business (if you can call it that). Worth the $5 to post this - A real ASSet to Ebay. I've never experienced such ineptitude with Ebayers.

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anil audichya
,
Apr 04, 2008 5:32 am EDT

this is not being written first time and i think this was given only for show that you care about us nothing except it...i have passed long time but didn't get anything ...i promise never suggest anyone for uti service ...

ani audichya
66/69,
Heera path
mansarovar
jaipur-302020
[protected]

ComplaintsBoard
M
12:00 am EST

eBay scam and dishonesty!

Hi, I wonder if you can help or investigate

Here is a complaint I have about eBay fees

1) not so bad When you list an item at a price within a higher fee bracket and then decide to reduce the price (which falls in the lower fee bracket) eBay keeps the higher fee.

However, if you list and item at a lower fee threshold and decide to raise the price to a higher one, the additional fee is automatically charged. No fee reduction applies if you decided to lower the price.

2) Very dishonest

If you list an item on any auction format, and some one has bid on it a final value is automatically debited to your account immediately So if you have sold a gold watch for £1100 the fees will be as such

listing fee £2.00
final value fee £28.85

So far, so good.
However if the winning bid was unauthorized. ie stolen etc and requiring eBay investigation
eBay automatically cancels the transaction and credit the account with the listing fee only of £2.00
and keeps the £28.85. eBay will notify you of the cancellation and pending investigation, and the credit of £2.00 BUT conveniently forgets about £28.85 final value fee.

So with increase unauthorized bids, eBay can make a lot of money from illegal bidders, at the expense of sellers

If you investigate this you will find that this is a nasty fact... Should be made illegal for eBay to rob people blind!

Regards,
Mike

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matsmal
Blackburn, GB
Aug 19, 2009 7:00 pm EDT

absolutely shocking in a middle of a recession where people will sell loads to generate cash ebay are cashing in with 10% final value fee's. the only reason they are getting away with it and people still selling is cause they need the cash. scandalous now !

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joexxxx
, IE
Jul 16, 2009 9:38 am EDT

Well, ok, the 10% fee is one thing, then the paypal fee, which ebay own by the way, but my major problem is the alienation they have caused all foreign bidders, the free p&p is allowing sellers to include the cost of shipping in the starting price, or free p&p is offered, yet I, living in Ireland am now forced to compete as a bidder with people who only pay what the auction ends at, if I win, the seller generally sends an invoice with a shipping cost included, a full shipping cost to include extras of course, usually about £4 for an item that cost say £1.80 to send to me, so there you have it...

Anyway, world recession, massive unemployment... i still wouldn't use ebay to sell on, not worth it as the profit margin on the item you sell has to be at least 20%, as the majority of that goes on fees... great business strategy by ebay there, I wish they were running my company, though I would not want people knowing who I am, people generally don;t like to be robbed in broad daylight

An Irish disgruntled ex ebay seller

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jaimered
Rayleigh, GB
Mar 23, 2009 2:29 pm EDT

Hi I'm glad I'm not the only one angry at Ebay Fees - 10% final value fee are ebay having a joke!
I wrote a letter of complaint only to get a standard email back. Which i replied to - the to get the excate same STANDARD email again...customer service I THINK NOT.

I sold some tickets I did not need on ebay - thought i'd get something back on them until ebay charged me 10% fee and I;ve not lost £55 on the tickts because of this fee.

EBAY ARE GREEDY MONEY GRABBERS...

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jaimered
Rayleigh, GB
Mar 23, 2009 2:28 pm EDT

ebay a robbing people blind with there FVF fees of 10% its disgusting.
I sold something for £410 which cost me £345 - the the time ebay charged me a FVF of £39 and paypay £14.14 - I made £10 profit...ebay took all my profit.

Ebay is not worth using to sell anything!

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Awaters
,
Jan 05, 2008 3:21 pm EST

SMC-Total in the Butt if you need to cancel your membership.

I tried to cancel and ended up with my bank account closed because of these people, they kept going into my my account without my permission.

ComplaintsBoard
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12:00 am EST

eBay ridiculous system of feedback

Ebay uses this ridiculous system of feedback to see how "honest" a dealer is...the more positive feedback the better. This allows people to build up their feedback very easily. The honest people who get lousy goods and complain get bad feedback and if it happens more than 3 times, you are out- no explanations accepted. I am a Rolex Dealer. I bid and won 3 watches. One was a fake for $880.00, one was a 1993 submariner, in terrible shape for $2950.00, and the other was a tudor prince which had a new case, an aftermodel band and a 1963 movement for$1200.00. Needless to say, all of these watches were misrepresented'...so I returned them all. I was suspended due to "nonpayment of goods" Would you pay for these watches?

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LGREEN15.ORDERMYGIFT.COM
, US
Apr 19, 2009 11:30 pm EDT

HELLO WELL I HAVE BEEN A LOYAL BUYER AND SELLER WITH EBAY FOR YEARS WITH NO PROBLEMS, AND WHEN A BUYER STARTED HARASSING ME WITH BUYING ITEMS JUST TO COMPLAIN AND GET HER MONEY BACK THEN SENDING BAD FEEDBACK BECAUSE SHE SAW THAT I HAD NO NEGATIVE FEEDBACK. I WENT TO EBAY AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT . SO I SENT SOME FEEDBACK BACK AND THEY CLOSED MY ACCOUNT SAYING POLICY VIOLATION . THEIR CUSTOMER SERVICE THE WORST..SOMETHING NEEDS TO BE DONE ...THANKS FOR LISTENING..

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The Dude that hates ebay
New Britain, US
Feb 07, 2009 12:08 pm EST

Ill assume you mean would i pay for these watches if i were a Rolex dealer ?
Quite frankly id hope i would know better than to bid for a Rolex on ebay.

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eBay lack of customer service!

Here's a copy of the letter I sent to e-bay on 10/4/06 almost a month ago with no response from ebay as of today. I contacted their customer service telephone number and was told that they are not able to service this type of compliant. When I asked to speak with someone who could, I was told that customers could not speak with this department and that they could only communicate with them via email - which obviously hasn't worked for the past month. Also, I am not going to purchase this item from this seller for obvious reasons and do not want to be forced to do so. Also, I wish to permantly close my account with e-bay. I also have friends who wish to do the same who now refuse to buy or sell on ebay due to my experience with their "lack of customer service".

Plus, after emailing e-bay immediately after things started to turn downward in working this out with the seller and not receiving a response from e-bay, they allowed the seller to post negative messages against my profile. This "bans" me from making any future purchases on e-bay until I pay these outrategeous shipping charge of $30 to a rude and nasty seller for a $6 item. I bidded on an item and was the highest bidder, but following my email to E-bay, was banned from purchasing it due to this issue.

To Whom It May Concern,

I am writing this letter in reference to my most recent purchase. I am writing due to the shipping costs that a seller is trying to charge me. These costs were not disclosed prior to purchasing the item. I wrote to the seller, and asked what method of shiiping was being used to justify such an expensive shipping cost.

The sellers response was that "Hi dear buyer!This boots cost $80.00, you got just for $6.00 .That why shipping cost extra money ,24.99 just for canada" and "i live in canada ,i need to pay for border ,and somebody working for me ,i have to pay for him too.thats why its cost me" and finally stated "it is not your business ,you do not have to know who helps me ship and how much i pay for handling.it is my problem wich way i will ship it."

As a consumer, I do have the right to ask the method that an item is being shipped since I am paying $25 to ship a pair of light weight boots that everyone else on your site is charging $10 for shipping. At this point in time, I still do not know if these boots are being shipped by UPS or FedEx, overnight or standard shipping.

I feel that this seller's attitude is unprofessional and beligerent. I no longer wish to purchase this item from the seller due to the comments I quoted above that were written to me from the seller. As a consumer, I do not deserve to be treated like this by anyone, let alone someone who I am purchasing something from. I would not accept this type of customer service from a merchant on a face to face transaction and I refuse to accept it on an on-line transaction as well.

I have purchased many items from E-bay without difficulty from a seller or E-bay and I am pleased with the quality of service I have received in the past. I hope that you can resolve this issue so that I can comfortable continue to be an E-bay customer. Thank you in advance for your time and anticipated cooperation in this matter.

Sincerely,
Tonya Domenico

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ebay condones racist seller
chicago, US
Jan 20, 2024 12:03 pm EST
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ayat51214

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Equipmentman7
Costa mesa, US
Jan 17, 2024 4:41 am EST

I was the winner of a 2016 Dodge Ram 1500 pickup with a winning bid of $8,800 I contacted the buyer after the auction to make payment arrangements and to pick up item and he said that there was a reserve price of $20,000 thst was not in ad.

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Ethan Pitre
, US
Nov 28, 2023 2:56 pm EST
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1998 Tomy - Pokemon - Brock Figure - 5” ebay item number is [protected] and the seller is sheriw1128

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Omid Steve Khani
, US
Nov 27, 2023 7:03 am EST

I sold an item (item number [protected]) and was never paid. I contacted Ebay and was advised that Ebay would reach out to the buyer but if I was not paid, then ebay would reimburse me the sale price. I never received my funds or any update and now I can no longer sell the item as I the item has expired and cannot be sold.

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385boss
columbus, US
Nov 05, 2023 1:12 am EDT
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I purchased a meat tenderizer on 10-11-2023 . usps showed they delivered it on 10-14-2023 however I was not home then .I contacted ebay and they stated since it showed it was delivered they would not issue a refund , there add states money back guarantee ? I contacted my credit card and filed a dispute . ebay item [protected]

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Ethan Pitre
, US
Nov 04, 2023 11:44 am EDT
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Pokemon JAMES Team Rocket 1998 Tomy 6" PVC Action Figure ebay item number is [protected] and the seller is toyboxhero

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the kuya
Kentwood, US
Oct 11, 2023 1:17 pm EDT

I was promised a full refund ,I only got half.Seller said parts were missing but i never opened the package.How did this happen?Please refund the rest of my money.I asked ebay to look into this but no response return id [protected]...item number [protected]..ebay order number25-[protected]

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Stephen Quick
Greeley, US
Aug 26, 2023 11:36 am EDT
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I paid for an ebay Ad in cars & trucks for a 2004 Corvette and can't find my ad. I looked through 17 pages in cars & trucks, no ad. My item number is [protected].

The ad appeared briefly and then disappeared.

My current ad is paid for through August and I have scheduled a repeat if it does not sell for September.

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Lvy
Huntington Beach, US
Aug 13, 2023 7:16 pm EDT

Ebay is not like before. They have gotten worse! Lack of help and confidence for sellers. They do not protect sellers and give false informations. You get transferred to numerous departments but nothing ever gets resolved. I'm no longer wanting to sell on ebay. I don't want to support a company that scams or lie to you.

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Rene Perello
miramar, US
Jun 11, 2023 8:06 am EDT

I have to case number and I dont received answer. I buy an item and I received others.

case number is [protected]

About eBay

eBay is a leading online marketplace that connects buyers and sellers from all over the world. Founded in 1995, eBay has grown to become one of the most popular e-commerce platforms, with millions of active users and billions of dollars in transactions every year.

One of the key features of eBay is its vast selection of products. From electronics and fashion to home goods and collectibles, eBay offers a wide range of items for sale. Buyers can browse through millions of listings and find exactly what they're looking for, whether it's a rare vintage item or the latest tech gadget.

Sellers on eBay also benefit from the platform's global reach. With millions of potential buyers from all over the world, eBay provides a powerful platform for small businesses and individual sellers to reach a wider audience and grow their sales.

In addition to its marketplace, eBay also offers a range of other services and features. These include eBay Motors, a dedicated platform for buying and selling cars and other vehicles, as well as eBay Classifieds, a local classifieds site for buying and selling goods and services in your area.

Overall, eBay is a trusted and reliable platform for buying and selling goods online. With its vast selection of products, global reach, and user-friendly interface, eBay is a go-to destination for millions of shoppers and sellers around the world.

eBay Customer Reviews Overview

eBay is a popular online marketplace that connects buyers and sellers from all over the world. With millions of active users, eBay offers a wide range of products, from electronics and fashion to collectibles and antiques. The platform is known for its user-friendly interface, secure payment system, and excellent customer service.

One of the biggest advantages of eBay is its vast selection of products. With millions of items listed at any given time, buyers can find almost anything they are looking for. Additionally, eBay offers competitive pricing, with many sellers offering discounts and deals on their products.

Another positive aspect of eBay is its secure payment system. eBay uses PayPal, a trusted and secure payment platform, to process transactions. This ensures that buyers and sellers are protected from fraud and other types of online scams.

eBay also has a strong customer service team that is available to help buyers and sellers with any issues they may encounter. The platform offers a variety of resources, including a help center, community forums, and a customer support team that can be reached via phone or email.

Overall, eBay is a reliable and trustworthy online marketplace that offers a wide range of products and excellent customer service. Whether you are a buyer or a seller, eBay is a great platform to buy and sell goods online.
How to file a complaint about eBay?

Here is a guide on how to file a complaint about eBay on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account or create a new one if you don't have an account yet.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, situated at the top right corner.

3. Writing the title:
- Summarize the main issue with eBay in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with eBay, including key areas of concern, relevant transaction details, steps taken to resolve the issue, the nature of the problem, and the personal impact.

5. Attaching supporting documents:
- Attach any additional supporting documents that can strengthen your complaint, avoiding sensitive personal data.

6. Filing optional fields:
- Utilize the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.

8. Submission process:
- Submit your complaint by clicking the 'Submit' button.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Ensure to follow these steps carefully to effectively file a complaint about eBay on ComplaintsBoard.com.

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Overview of eBay complaint handling

eBay reviews first appeared on Complaints Board on Nov 2, 2006. The latest review Scamming of hard money was posted on Apr 1, 2024. The latest complaint Account - permanent suspension was resolved on Jan 09, 2022. eBay has an average consumer rating of 2 stars from 3820 reviews. eBay has resolved 164 complaints.
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  1. eBay contacts

  2. eBay phone numbers
    +1 (800) 322-9266
    +1 (800) 322-9266
    Click up if you have successfully reached eBay by calling +1 (800) 322-9266 phone number 0 0 users reported that they have successfully reached eBay by calling +1 (800) 322-9266 phone number Click up if you have UNsuccessfully reached eBay by calling +1 (800) 322-9266 phone number 0 0 users reported that they have UNsuccessfully reached eBay by calling +1 (800) 322-9266 phone number
    +1 (408) 376-7400
    +1 (408) 376-7400
    Click up if you have successfully reached eBay by calling +1 (408) 376-7400 phone number 0 0 users reported that they have successfully reached eBay by calling +1 (408) 376-7400 phone number Click up if you have UNsuccessfully reached eBay by calling +1 (408) 376-7400 phone number 0 0 users reported that they have UNsuccessfully reached eBay by calling +1 (408) 376-7400 phone number
    +1 (408) 284-9804
    +1 (408) 284-9804
    Click up if you have successfully reached eBay by calling +1 (408) 284-9804 phone number 0 0 users reported that they have successfully reached eBay by calling +1 (408) 284-9804 phone number Click up if you have UNsuccessfully reached eBay by calling +1 (408) 284-9804 phone number 0 0 users reported that they have UNsuccessfully reached eBay by calling +1 (408) 284-9804 phone number
    More phone numbers
  3. eBay emails
  4. eBay headquarters
    2211 North First Street, San Jose, California, 95131, United States
  5. eBay social media
eBay Category
eBay is related to the Online Shopping category.

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