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DU / landline and internet service

1 DUUnited Arab Emirates
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Internet service is horrible
When downloading a file the download stops in between because the connection is always interrupted, according to du staff, this is because of our one year old router, which we changed. But despite the change the internet service remains interrupted.

Staff are absolutely unprofessional
They are only interested in closing a complaint instead of solving the complaint.

Landline works only to play ads whereas when I try to call someone the landline stops working
I can go on and on
Been using du for a couple of years but I see no improvement, sadly.

Jan 8, 2019

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