Dollar Tree
reviews and complaints

I was shopping in Dollar tree one of my favorite places to shop, there was a lady that works there named Brenda, she wasn't very polite to me as well as the lil girl she was working with, I got the hint maybe a manager there. Her tone towards this lil girl was very rude and unpleasant. I felt so bad for her. The little girl was working both register and on the floor so she was coming back and forth. Little girl had to call for back up as what she said on speaker, then Brenda came up and said you gotta move faster I don't have time to help you BC your slow. Then took one person in line and walked away saying figure it out yourself, I got things to do. I felt so bad for that little girl. That lil girl continued to work and try her best and was very pleasant. This isn't the only time I've came in and she's been rude. Thank you for letting me contact you and it being so easy.

Cashier # [protected], Lynn. Intolerable Conduct & manner on 1/18/17 and two previous visits.
Bottom line this person has No People skills. Should not wait on the public. Should be behind the scene stocking shelves at best. Two words "gruff exterior" . Rough voice / low in pitch, unpleasant, RUDE, not having or showing good manners, lack of consideration for other people, and Discourteous ! Very Bizarre that this person is employed in serving the public. This clerk can change you from have a wonderful shopping experience into feeling unpleasant. Where is the management for this store? Dollar tree should send in a undercover company representative to appraise this conduct.

I go in there to shop every day and i get the worst service when she is working. She is rude and disrespectful. When i ask her where something is she ignores me or she gets an attitude about it. There was one day she shorted me on my cash back. I refuse to go to her line bc how disrespectful she is and she smell like heavy drugs and alcohol some times she works. I refuse to go to dollar tree until she is fired. I spend almost all my check on this store. So if you want my service i would like it if she was fired. She is making you customers and sales. There was one day i saw her steal a pregnancy test. When i was shopping.

Im complaining about the dollar tree on plaza I have been working there for a month and a half, the store manager name is Carol Sullivan she treat every female assistant manager in her store like ####, she doesnt get along with them, she talk #### about them to the cashiers, sometimes to the customers, she have one male assistant manager in training that she favor alot, he doesnt drive or have a car she pick him up and drop him off at work she sometimes leave the store unattended with one cashier by her self so she can take him home, she cut all of her female assistant managers hrs to 34 hrs per week and give it to the part time assistant manager which is her lover as far as know part timers get 20 to 25 hrs per week but her lover get more than 25 hrs she is so unfair to her employees, I ask for a transfer and she told me no, can they decline our transfer request?she doesnt do anything all she do is sitting in the office or outside smoking, I over heard her telling one of the assistant manager that its not her job to do frieghts, or changing end caps, unload tge truck or conversions she said her job is office paper work Dollar tree dont pay her enough to do any labor work, I cant stand her shes lazy racist and mistreat her employees, she give the hours her favorite employees and give the rest of us 4 hours what kind of bills can i pay with 4 hours?Really dollar tree?you guys are desperate for store managers you put who ever that would run a store with no class no profession, Serious Racism, Discrimination, Prejudiced Trashy Unprofessionalism to represent your business? Theres a cashier name Tichelle she drink alcohol while on the clock carol knew about this but not take action the store is empty and sad someone need to check on district 331 Store 4259 is going out of hand

hi i am complaining about the dollar tree on Pennel Road . I refuse to go back into this dollar tree there is a disgusting amount of PDA going on throughout this store, managers such and tom and Angela I will not go back in this store because I seen them flirting with eachother, i find that rude and un proffesional . workers should not be acting like that so i will no longer go in here . i dont normally complain about anything, but this is just something i do not want to see when im shopping . i hope this gets resolved because i like this store .

I shop at the Dollar Tree in 2026 Westchester Avenue. there is a cashier with short red hair with a gross attitude she does not double bag anything you purchase even when the bag is heavy and when you ask her to she complains and one time muttered under her breath she hates her job if you hate your job, QUIT.The other day she made a comment that I would have to start paying for my own bags and I told her first of all that didn't start yet and number 2 I have reusable bags.

I went in to the 23rd & Penn location to grab a couple of things. As I was checking out I went to type "no" for do you want cash back. I reached for the attached pen and he pulled the machine towards him, pushed the no button and told me I had to "be smarter than the machine"
I am a grown educated lady. I left furious.
When I got home I called up and asked to speak to the manager. The kid on the phone said he was the Manager. I asked who managed the store, he said James, why?
I told him I wanted to speak to him and he just kept saying what do you need?
I told him I didn't appreciate what he had said. He told me the manager was now on vacation, that he was busy and hung up o me.
Completely unacceptable. I am having a hard time finding any kind of corporate office, phone number or email to look into this issue.
Never again.

I started working as a cashier then after 3 weeks of working there the district manager came to the store and moved me up to assistant manager I loved my job and I was good at it well my manager Mary would tell me to slow down ringing customer up and she said do not talk to the customer I couldn't believe it I have worked as a cashier my whole life and part of your job description is talking to the customer also she told me to put some merchandise on the shelf and I did 4 shelf she came over asked me if I was stupid and took her arm and slung all the merchandise on the floor in front of customer I kept keeping my mouth shut because I didn't want to make things harder than they already was because I loved my job just not working for her I would be on one isle putting stock up and I could hear her and her favourite employee Bridget talking about me and that was happening all the time so one day I walked over to Mary and told her that I could hear everything they were saying about me and she said for me not to worry about what they talk about to mind my own business really unprofessional I left it alone almost every day I had off I got called in and she told me if I didn't come in she would write me up and I overheard her telling another employee that she was trying to make me quite because she didn't have anything on me to fire me she was rude to the customer to I called and left 3 messages on the district manager answering machine to call me because I was going to see if you could switch store I really do want my job back I was good at my job and good with the customer please let me have my job back but move me to another store call me at [protected] or [protected] thank you

I am complaining about a few cashier workers that worked today around 8am to 5pm. These female workers were rude, grumpy, snooty towards the customers, one serviced an African American lady and I that I am a white person she closed the cashier and walked away without telling me and the person behind me that she was taking get lunch break. The other cause got upset cause she had to serviced me and the person behind me and tested us as if she was very disgusted with us she was rude, cranky spoke to me in an unprofessional way that makes me not want to return to this store again. I am so upset about the way I was serviced.

I happen to go once or twice a month due to the fact I do not live in that area. My daughter in law lives in the area that I happen to shop when in area. The two times I had previously went to I experienced the same girl Jessica from Griffith Indiana location. I heard her once on phone selling prescription pills. The second time I seen her either drunk or on drugs. I recommend you have her drug tested anonymously. I feel that this should not be tolerated from your company. I hope your company has a no tolerance policy with drugs and alcohol abuse. I feel very on edge seeing her slurring her words and not behaving correctly.

The fact that your company has the word family in it's name makes me deeply curious as to why you would allow a convicted child rapist to work for, and represent, the family dollar brand. Perhaps you don't do background checks on your employees and are simply unaware. However, I would like to inform you that bud nutt whom works at haymarket square, 4349 merle hay rd, des moines, ia 50310 has been convicted of analy raping his two year old niece. I sincerely hope that upon learning this you will make the moral decision to remove such a despicable person from your company. If not I will have to make it a personal mission of mine to warn every parent who takes their children into your stores. Thank you for your time.

I live less that 10 miles from the store. And ever since probably spring of 2016 this store has gone down hill. There is hardly anything on the shelves causing me and my family to go to other stores further away. The district manager right before thanksgiving had just gotten the store to look like a store. I wad just in there with my mom and once again there was hardly anything on the shelves. I can do to any other Dollar Tree within a 30 mile span and no other store ever has an issue with stocking the shelves. I hate that we have to go elsewhere but we have to go where there is product. I really wish that store #2009 was under better management that could get product on the shelves and keep it there. I asked the cashier and she said the stockroom is so full that you cannot even hardly get in it.

I DR. Jerome Smith visits in B'ham Alabama for the Holiday, O into a Dollar Store for some shopping, upon my check out I asked the cashier to sperated house hold From food items, at that point AND time she became very upset with my requested, and she began using very bad language at me. At that time I requested to speak with a manager, first I informed the manager about my requested to the cashier, then the very bad language that was used toward me, and how the cashier throw my money all over the floor. The cashier again became outrage at me for explaining to the manager, and began trying to attack me and hurt me in very high raging fitted, at that point and time the manager had to hold the cashier with everything she had within the manager. I have never experienced anything like that in my life, the manager asked me to step outside the store so she could bring me my money due back from the purchase. So sad to say I was just visiting from Cleveland Ohio, in the state of Birmingham, Alabama.

They had an aisle on 12/26/16 advertising christmas candy at a discount, 50 cents an item. I picked out two items, went through checkout to find that they had charged me $1 each, full price. I went through the line a second time, and when I asked for a correction, they said they couldn't do it, and couldn't refund my money, either. Their policy is no cash refunds, but exchanges, but this should not have been the case when they marked prices wrong. I said I would call corporate, and right away the manager said, "want the number?" in a snippy, confrontational voice. I said no, I would get it myself. I got out of the way and had trouble connecting because corporate was closed the day after the holiday. Finally, the cashier waved a dollar bill and gave me a refund. But why couldn't that have been done in the first place? It was their mistake, after all. (By the way, as I was leaving the store, the manager was moving the candy from the 50-cent shelves to the regular dollar shelves). They should make up their mind what is discount candy and what isn't.

1st of all this is the 3rd time I have been followed around the store.I pay for what I want, and on this visit your store manager, and another employee were working the floor as I passed them by and they did not greet me, but they where in conversation as I and her made eye contact...In lu of this being the 3rd time being followed around I`ll take my money else where .And it is always a cashier doing the following everytime ..I wish one of your employees would stop me, and put there hands on me .!12/26/2016 time:15:40 Ps. the assistant manager is always professional and polite...Your store manager lacks what it takes...

I live in Pine Bluff Arkansas this complaint is about the Dollar Tree on South Olive here in Pine Bluff! This store is a complete disaster! It's an accident waiting to happen. I have never seen anything like this a day in my life. They just throw things on the shelves and expect for the customers to dig through the merchandise. They place boxes out instead of stocking the shelves

Told my daughter she had to leave the store because she was not with an adult! She is 17 years old ! My daughter asked if she could buy Christmas supplies for her church youth group and the mean rude cashier told her no and she had to leave the store! So she did she called me upset so I called and told the assistant manager that was mean and heartless to tell her and that I was going to report to corporate and she said go ahead b####! And hung the phone up on me so I called her back and asked how can you talk to me like that she called a b#### again and hung up on me I just want for someone to hear me as a parent this can not be tolerated! She needs to stopped what if other teenagers were refused service please listen to my letter and help me !

I went and complained about an associate that was always placed to work with me in dc10 she wouldnt work and would fall asleep. I went and complained and then the week of thanksgiving she said i hit her with a box. Then last week thurday i get called to office saying im herrasing her when i dont even work around her. I work the complete other side of the building and on break i stay outside. I dont bump heads with her. And today i get a call saying im suspended due to investigation wich i find to be not fair at all. When i dont even conversate or pass her way. My name is hendyliz and the girls name is donnette. And knowing ive went to hr about her and the manager having a relationship and favoritisme now this happens. I told them i thonk its personal and not job related

Our Woodhaven Michigan store is always extremely busy and there are never enough carts for customers despite the staff trying there hardest to provide them. It is upsetting this time of year when customers are shopping for Christmas. I know that the Store Manager and District Manager have submitted requests for additional carts but have been denied. I have a hard time understanding why a company this large would accept the financial loss of business that is solely the result of not providing for the needs of customers. The employees and local management are clearly trying their hardest but are being shot down by corporate. Just sad!